Virgil King Email and Phone Number
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Virgil King serves as Regional Vice President for Field Operations in the Keystone Region. He oversees all daily installation/network maintenance activities for approximately 800 employees in Pittsburgh, Harrisburg, Ohio, West Virginia, and the Maryland Panhandle. Virgil’s leadership statement would read; Virgil is a strong, motivating, servant leader who moves people, metrics, and culture, not afraid of the tough conversation, where every employee feels valued and appreciated. Virgil has had many roles in highly demanding markets, taken struggling teams, and created winning attitudes and top-performing teams in short amounts of time. He is passionate about recognition and frontline leadership programs and is a believer that great leaders help bring along more leaders.Virgil also has law enforcement experience as a former California Highway Patrol officer. He was a “Big” for Big Brothers/Big Sisters of the North Bay, Ca. and served on their board of directors. Virgil chaired/started the “Golf 4 Kids’ Sake” charity tournament in support of fundraising efforts for BBBS. He serves as Executive Champion for the NED APA ERG and is an advisory board member for Per Scholas Pittsburgh. Virgil’s favorite quote:"People don't care how much you know--until they know how much you care."
Comcast
View- Website:
- comcast.com
- Employees:
- 75807
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Regional Vice President Of OperationsComcast Jul 2021 - PresentKeystone Region
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Sr. Vice President Of OperationsItg, Integrated Tech Group Mar 2021 - Jul 2021Market leader overseeing fulfillment/installation group for all ITG operations in the US with oversight of all operational objectives and over 1200 employees. ITG serves customers for Comcast in all 3 divisions as well as other major MSO’s: Charter, Cox, Altice, and Atlantic Broadband.
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Area Vice President OperationsComcast Cable Dec 2017 - Jan 2021Sarasota/Fort MyersMarket leader overseeing technical operations for the Southwest Area of the Florida Region, which serves over 600K customers. This footprint covers 9 fulfillment centers; Naples, Bonita Springs, Ft Myers, N Ft Myers, Port Charlotte, Venice, Sarasota, Sebring, and Lake Wales. The employee base totals 4 operations managers, 29 field supervisors, and 352 technicians.
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Director Field OperationsComcast Jul 2015 - Dec 2017Florida Region - Miami Dade & Florida KeysOperations leader for Miami-Dade County. Footprint covers over 570K connected households, 6 fulfillment centers located in North Dade, South Dade, Hialeah, Metro Miami, Redlands & Florida Keys. Employee base totals 6 Field Operations Managers, 39 Field Supervisors and 470+ Communication Technicians.
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Field Operations DirectorComcast Oct 2011 - Jul 2015Ca Region (North Bay)Lead technical operations for our North Bay Market which consists of almost 300K video subscribers and 250K high speed data subscribers. Our footprint consists of 5 Fulfillment Operations located in Ukiah, Rohnert Park, San Rafael, Richmond and Fairfield and serves the counties of Solano, Napa, Contra Costa, Marin, Sonoma & Mendocino. Our employee base totals 5 Field Operations Managers, 25 Field Supervisors and 270 Communication Technicians. Served as Interim Area Vice President North East Bay Area, Jan – April 2015
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Field Operations ManagerComcast Oct 2007 - Oct 2011Directly responsible for the motivation and management of 6 Supervisors, 60+ front line employees, and 130+ contractor technicians. Primary point of focus is achieving high performance while maintaining quality, in a fast paced, results driven environment, where the end goal is to ensure that customers and our employees are well served.Successfully recruited and hired 5 highly effective supervisors to lead Concord Team.Successfully lead 3 former direct reports into their current position of Field Operations Managers in East and South West Bay.Implemented mentorship program in Concord/East Bay SystemImplemented FLIP; leadership program for front line technicians who aspire to obtain a leadership positionImplemented “All About Me” recognition program that was eventually used in Ca Region CU training program and CHQ new field supervisor on-boarding programSponsor of East Bay Operations/Call Center CouncilSelected and key member of regional “One California” Playbook TeamProject Lead for California Region CommTech Customer Education Initiative (Orange Sheet)Project Lead for California Region Post Call Program (Mindshare)Project Lead for East Bay “Defeat Repeat” focus groupManage top performing FFO in Ca. Region for last 8 months
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Technical Operations SupervisorComcast Jul 2001 - Oct 2007Directly responsible for motivating and management of 17 front line CommTechs. Coach and monitor performance of employees to reach organizational, team, and individual goals and objectives. Implemented very successful "Top Tech of the Month" awardImplemented "Perfect Attendance" award8 of 17 direct reports received "Highly Effective" reviews in 20065 of 17 direct reports had perfect attendance in 2006Selected to the North Bay-Concord Call Center Repair Focus Group that implemented the 2+ Trouble Call programMember of the North Bay TCF Credo Speak Team
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Patrol OfficerCalifornia Highway Patrol Jul 2000 - Jul 2001Responsible for patrolling assigned areas in a marked vehicle. Answer calls for service from the public. Make arrests and issue citations for violations of laws. Investigate criminal violations, interview victims, suspects and witnesses. Prepare oral and written reports of activities. Respond to emergencies involving injured and/or violent persons. Testify in court. Graduated # 2 marksmen in academy class out of 150 officers with no prior shooting experience -
Lead Service TechnicianAt&T Broadband/Tci Apr 1998 - Jul 2000Directly responsible to assist supervisor and manager to ensure that all daily work was in compliance. Ensure that all company policies and safety practices are followed through with monthly field inspections. Resolve escalated issues regarding rebuild, customer service and employee issues. Assist Supervisor in Top 3, Overtime, Quality Control and Payroll Reports. Assist in daily routing to ensure routes are manageable and to foresee any possible issues for the following day’s work. Responsible for the quality control program to ensure 90% certification for Installers and Service Technicians.
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Co-OwnerM.A.D. Satellite Jul 1996 - Apr 1998Responsible for overall operations of company. Sales and installation of residential and commercial satellite dishes; in home demonstrations, sales presentations, customer service, and service calls. Responsible for advertising, payroll and vehicle maintenance.
Virgil King Skills
Virgil King Education Details
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Human Resources Management -
Fol, Successfully Completed Comcast University Fundamentals Of Leadership -
Chp AcademyLaw Enforcement
Frequently Asked Questions about Virgil King
What company does Virgil King work for?
Virgil King works for Comcast
What is Virgil King's role at the current company?
Virgil King's current role is Regional Vice President Field Operations at Comcast.
What is Virgil King's email address?
Virgil King's email address is vi****@****ast.com
What is Virgil King's direct phone number?
Virgil King's direct phone number is +121597*****
What schools did Virgil King attend?
Virgil King attended The University Of Arizona Global Campus, Fol, Successfully Completed Comcast University Fundamentals Of Leadership, Chp Academy.
What are some of Virgil King's interests?
Virgil King has interest in Company, 3 Kuic, Buca Di Beppo, Comcast, Children, Safe, Nonprofit Organization, Mentor For L, Patrick Mellon Mentorship Program, Product/service.
What skills is Virgil King known for?
Virgil King has skills like Telecommunications, Voip, Customer Satisfaction, Wireless, Fiber Optics, Computer Network Operations, Customer Experience, Ip, Optical Fiber, Call Center.
Who are Virgil King's colleagues?
Virgil King's colleagues are Eric Sonon, Sarvin Ss, Lauren Dietz, Rich Taylor, Chris Schwab, Trenda Elson, Eric Hart.
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