Virginia Serpas Email and Phone Number

Processing sales invoices daily and responding to customer requests by emails and phone calls;performing collections, including analysis of A/R aging report, collection calls, and small claim court filing;Working closely with bookkeeper to ensure all clients' payments and credit memos are applied accurately;Overseeing daily operations of office, facilitating frequent sales meetings, and coordinating conference calls;Ensuring a small team productivity by planning and organizing the daily task schedule;Coordinating freight logistics and customer shipping activities by GSO, UPS, FedEx and other freight companies;Managing daily inventory and processing month end inventory adjustments.Technical Environment: QuickBooks Enterprise, Excel, Word, Outlook, Publisher

Answered phone calls, sorted and distributed mail, and processed customer orders;Reviewed and processed incoming bills for approvals and coding;Managed jewelry production by collections for Boutiques ready to ship within 7 days;Conducted project research and prepared monthly sales commission reports;Prepared and sent out monthly sales reports and financial statements for collection agency.