Virginia Warner Email & Phone Number

New York, United States

• Penguin Random House is one of the top five book publishing houses in the country. As a manager of Imprint Sales, I liaise between the Publishing side and the Special Markets sales department to coordinate promotions.
• Plan, execute and track projects across the Penguin Publishing Group that increase sales and promote both frontlist and backlist titles by [%] and [%] respectively
• Summarize seasonal title presentations, identify titles relevant to Special Markets, and present them seasonally to sales representatives
• Act as liaison between departments to ensure that projects were completed on time and within budget
• Seek to continuously improve processes and best practices under the direction of Special Markets Directors

Westminster, Maryland

• Penguin Random House is one of the top five book publishing houses in the country. As a sales manager, working within their In-House Sales department, responsibilities focus on sell products to independent bookstores.
• Work with over 80 independent bookstores located in the Southeast and Midwest regions of the country, selling relevant products that help maintain or increase store profit.
• Collaborate with independent bookstores on marketing strategies to help move Penguin Adult products of their shelves. These strategies helped increase purchasing and decrease product return rate.
• Work in a team of 4, covering the whole country, in understanding, strategizing, and selling Penguin Adult-specific products

Westminster, MD

• Penguin Random House houses in their Westminster warehouse an award-winning Customer Service Call Center. Customer Service Representatives are assigned a state, in this case New Jersey, and help both large and small.
• Conducted daily and month reports for supervisors that summarized office performance and analysis on customer needs.
• Coordinated with accounts and the company’s three warehouses to process orders in an efficient manner, often customizing the products to fit customer needs.
• Worked with other Customer Service Representatives in the call center to service accounts worldwide for general needs.

Baltimore, MD

• Paragon Bioservices was a bio-technology laboratory, offering various services to upscale research and development in different categories.
• Managed the front desk, interacting with different vendors and clients to makes sure they met with the appropriate people as well as fielded prospective accounts to the business development department.
• Maintained client NDAs, CDAs, and MSAs
• Proofread and edited quality control and project management documents

As a bookseller, my knowledge of inventory was instrumental in helping customers with their book-shopping experience. My additional knowledge in the digital field was also instrumental in promoting Nook sales, Barnes and Noble's e-reader, and e-book sales. Other responsibilities included library and stockroom as well as cash register services.

As a bookseller, my knowledge of inventory was instrumental in helping customers with their book-shopping experience. Responsibilities included library and stockroom as well as cash register services. As a Barista, I was responsible for preparing and serving unique Seattle's Best Coffee beverages as well as food. Responsibilities included beverage and food.

As an Office Assistant, I worked closely with the head Accountant performing office tasks. My responsibilities included managing expense accounts, maintaining client files, preparation of insurance policies, and client follow-up.

Master'S Degree, Business Administration And Management, General

B.A, English