Virna Zilli
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Virna Zilli Email & Phone Number

Software Tester & Help Desk Specialist at Terranova Software
Location: Florence, Tuscany, Italy 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Terranova Software
Role
Software Tester & Help Desk Specialist
Location
Florence, Tuscany, Italy
Company size
193 employees

Who is Virna Zilli? Overview

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Quick answer

Virna Zilli is listed as Software Tester & Help Desk Specialist at Terranova Software, a company with 193 employees, based in Florence, Tuscany, Italy. AeroLeads shows a matched LinkedIn profile for Virna Zilli.

Virna Zilli previously worked as Solution Specialist at Terranova Software and Software Tester per Autostrade Tech at Maps Group | Sharing Knowledge. Virna Zilli holds Cultural Synergy from United States Institute Of Peace.

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Email format at Terranova Software

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Terranova Software

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Profile bio

About Virna Zilli

La regola delle 5 W - Who? What? When? Where? Why?.La base del "Testing". Raggiungimento di una condizione desiderata a partire da una condizione iniziale data, che comprende le fasi di problem finding, problem shaping e problem solving, quindi (individuazione, definizione e risoluzione del problema). “Di fronte alla vertigine dell’innumerevole, dell’inclassificabile, del continuo mi sento rassicurato dal finito, dal sistematizzato, dal discreto.” (Calvino).

Current workplace

Virna Zilli's current company

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Terranova Software
Terranova Software
Software Tester & Help Desk Specialist
firenze, tuscany, italy
Website
terranovasoftware.eu
Employees
193
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6 roles

Virna Zilli work experience

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Solution Specialist

Current
Terranova Software

Sesto Fiorentino, Toscana, Italia

  • Gestione risoluzione ticket area Contabilità e Credito. (software RETI)
  • Help desk di secondo livello - Attività di analisi e monitoraggio ticket su portale specifico. (OTRS)
  • Verifica criticità e inoltro ai gruppi di interesse per la risoluzione di bug.
  • Test su rilasci (bug fix)
Jan 2021 - Present

Software Tester Per Autostrade Tech

Maps Group | Sharing Knowledge

Firenze

New Billing – SAP. Nuovo sistema di fatturazione (Telepass)* Esecuzione test funzionali del software (Black Box). Requisiti e Test Case/Test Book (Squash)* Test automatici (SOAP UI).* Apertura Bug e test di verifica. Tool (JIRA).* Elaborazione manuale dei batch: import dati su SAP e verifiche Business Partner e query su DB2. * Verifica dei log. Utilizzo.

Sep 2019 - Jun 2020

Supporto Gestionale Paghe Per Confesercenti E Studi Professionali

Siweb S.P.A.

Firenze, Toscana, Italia

* Assistenza supporto gestione applicativo paghe: Software Passpartout

Nov 2018 - Aug 2019

Back Office Servizi Ambientali

Alia S.P.A.

Empoli, Toscana, Italia

* Estrazione fatture richieste dal cliente ed invio copie conformi.* Verifica e registrazione protocolli chiavette elettroniche per calotta volumetrica. * Gestione, controllo e archiviazione documenti.* Inserimento Dati Catastali su file preposto per registrazione elettronica e successiva acquisizione su portale specifico.* Verifica utenze su CRM IDRICO.

Aug 2016 - Dec 2017

Software Tester

Ministero Dell'Economia E Delle Finanze (Mef)

Roma

* Attività di Software Tester (Black Box) sul sistema di contabilità Si.co.ge: - verifica, controllo, gestione dei flussi dati, e firma digitale.* Responsabile Si.co.ge. per la contabilità speciale: - sistema gestione pagamenti per Prefetture e funzionari con doppia contabilità ordinaria/speciale. - pianificazione e svolgimento di attività di testing.

Sep 2011 - Jul 2016

Helpdesk It

Ministero Dell'Economia E Delle Finanze (Mef)

Roma

* Assistenza e supporto su gestionale di contabilità Si.co.ge. Amministratore di Sistema. Creare, gestire e modificare le utenze di accesso al software.. Assistenza e supporto su gestionale: -primo livello: risoluzioni dirette con l’ utente. -secondo livello: inoltro problematiche all'assistenza di competenza. -terzo livello: aperture di correttive.

Jul 2007 - Aug 2011
Team & coworkers

Colleagues at Terranova Software

Other employees you can reach at terranovasoftware.eu. View company contacts for 193 employees →

FP Francesco Pagni Francesco Pagni Colleague at Terranova Software Grosseto, Tuscany, Italy, Italy View → FT Francesco Tappi Francesco Tappi Colleague at Terranova Software Florence, Tuscany, Italy, Italy View → MA Matteo Alocci Matteo Alocci Colleague at Terranova Software Grosseto, Tuscany, Italy, Italy View → AC Aurora Chiarello Aurora Chiarello Colleague at Terranova Software Palermo, Sicily, Italy, Italy View → NT Niccolò Tusa Niccolò Tusa Colleague at Terranova Software Grosseto, Tuscany, Italy, Italy View → AS Alessandro Stella Alessandro Stella Colleague at Terranova Software Verona, Veneto, Italy, Italy View → DL Dario Lauria Dario Lauria Colleague at Terranova Software Florence, Tuscany, Italy, Italy View → MC Michele Corradi Michele Corradi Colleague at Terranova Software Italy, Italy View → AS Andrea Stabile Andrea Stabile Colleague at Terranova Software Prato, Tuscany, Italy, Italy View → LM Lorenzo Marchionni Lorenzo Marchionni Colleague at Terranova Software Florence, Tuscany, Italy, Italy View →
3 education records

Virna Zilli education

Cultural Synergy

United States Institute Of Peace

https://www.usip.org/academy/catalog/cultural-synergy

Diploma Scuola Superiore, Tecnico Geometra

I.T.C.G L.Pisano - Prov. Roma
FAQ

Frequently asked questions about Virna Zilli

Quick answers generated from the profile data available on this page.

What company does Virna Zilli work for?

Virna Zilli works for Terranova Software.

What is Virna Zilli's role at Terranova Software?

Virna Zilli is listed as Software Tester & Help Desk Specialist at Terranova Software.

Where is Virna Zilli based?

Virna Zilli is based in Florence, Tuscany, Italy while working with Terranova Software.

What companies has Virna Zilli worked for?

Virna Zilli has worked for Terranova Software, Maps Group | Sharing Knowledge, Siweb S.P.A., Alia S.P.A., and Ministero Dell'Economia E Delle Finanze (Mef).

Who are Virna Zilli's colleagues at Terranova Software?

Virna Zilli's colleagues at Terranova Software include Francesco Pagni, Francesco Tappi, Matteo Alocci, Aurora Chiarello, and Niccolò Tusa.

How can I contact Virna Zilli?

You can use AeroLeads to view verified contact signals for Virna Zilli at Terranova Software, including work email, phone, and LinkedIn data when available.

What schools did Virna Zilli attend?

Virna Zilli holds Cultural Synergy from United States Institute Of Peace.

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