As a Destination Manager, I am responsible for fostering strong relationships with transfer companies that serve our customers. I oversee operations across various airports, ports, and stations in United States and Canadá.My daily responsibilities include ensuring smooth operations and seeking out potential transfer companies for new markets. I monitor the quality of service provided, resolve issues promptly, and continuously improve our processes to prevent recurrence. Additionally, I am always available to address concerns, answer questions, and provide necessary information to our transfer partners.Beyond these duties, I create content and guidelines for our Supply department. This includes instructions on using our new platform, navigating the transfer companies' portal, onboarding new employees, and detailed procedures for daily operations.

This was a one-year project-based position within the Project Department, which was established for a specific purpose and dissolved upon completion of its tasks.Our team managed the migration from the old Taxi2Airport platform to the new Transferz Back Office system. I led various projects, with the authority and responsibility granted by the Project Board to oversee daily operations. These projects involved multiple stakeholders and were executed efficiently and effectively.We facilitated the transition to new workflows company-wide by conducting training sessions, providing explanations, and addressing any questions about the new procedures.

I used to help customers and partners to solve their issues, problems, questions or concerns.The ways of doing this were answering messages, the phone, chat online and emails.

I used to write articles; copywriting about different topics.

I have worked as a brand executive, taking care of different client's social networks, as community manager, content creator, blogger, reordering web pages, among others. I work together with a Marketing specialist and a graphic designer.

Las tareas comenzaban con el chequeo de stock, pedido del mismo y posteriormente control y organización de góndolas.Durante la tarea me encontraba trabajando en contacto continuo tanto con clientes como con trabajadores nativos y extranjeros.

Junto a tres compañeras más desempeñábamos tareas de control de calidad, chequeo de las tareas realizadas por los empaquetadores y apiladores.La tarea la realizábamos en completa relación con los demás trabajadores de la fábrica, ayudando y siendo ayudadas, durante la tarea estábamos relacionándonos con personas de distintos países y culturas.

Asistencia de sala en Eventos realizados en OSDE, Hotel La Cañada, Hotel Sheraton, entre otros.

Práctica Profesional en empresa Modelos Digitales.Encargada de un proyecto de Responsabilidad Social Empresaria.