- Operations lead for Bangsar studio (flagship & first studio among five Klang Valley branches - up to 200 clients per day) including overseeing day-to-day operations, repairs & maintenance, client care, and training of front desk staff- B2B sales lead responsible for entire corporate client sales funnel for both in-studio & external private classes and events- Successfully completed HRDCorp registration for both training provider (company) and trainer(s) as an additional… Show more - Operations lead for Bangsar studio (flagship & first studio among five Klang Valley branches - up to 200 clients per day) including overseeing day-to-day operations, repairs & maintenance, client care, and training of front desk staff- B2B sales lead responsible for entire corporate client sales funnel for both in-studio & external private classes and events- Successfully completed HRDCorp registration for both training provider (company) and trainer(s) as an additional revenue funnel Show less

• Primarily responsible for on-ground business development of GoCar Garage (within the GoCar mobile application) by signing up aftersales/workshop partners to the platform across Peninsula Malaysia, with presence in Klang Valley, Johor, Penang, Ipoh, Melaka and Seremban - over 100 locations achieved within 12 months• Champion the tech product and work closely with tech teams to prioritise and implement bug fixes, updates and new features for best user experience• Push sales of… Show more • Primarily responsible for on-ground business development of GoCar Garage (within the GoCar mobile application) by signing up aftersales/workshop partners to the platform across Peninsula Malaysia, with presence in Klang Valley, Johor, Penang, Ipoh, Melaka and Seremban - over 100 locations achieved within 12 months• Champion the tech product and work closely with tech teams to prioritise and implement bug fixes, updates and new features for best user experience• Push sales of lubricants (Enduro) and parts produced and manufactured by Tan Chong group to partner workshops as additional revenue streams, with additional objective of lowering cost for partner workshops• Create and drive strategic partnerships such as TotalEnergies for lubricant supply and Bateriku.com for valet services to comprehensively improve the value of GoCar Garage for the end user• Manage internal stakeholder usage of GoCar tech systems and conduct training within the Tan Chong group to push for increased digitalisation of aftersales business• Manage product and service lists across merchants including areas of periodic service, tyres, accessories, batteries, tinting etc. and push for exclusive promotions for GoCar Garage customers• Results: Achieved an average figure of almost 500 completed service and repair bookings per month nationwide as at end September 2023• Streamline internal maintenance requirements through GoCar Garage system in order to effectively channel all aftersales expenditure through a single platform Show less

• Expand Flux inventory by engaging with automotive retailers including distributors, authorised sales networks, and independent dealers and negotiating earnings for mutual profitability• Providing customised corporate mobility solutions for cars across the Flux inventory as sales lead to businesses of all sizes including micro-businesses, SMEs and MNCs • Manage legal relationships between Flux and stakeholders on both the supply and demand side of the marketplace

• Plan, create and execute digital marketing efforts including inbound and outbound marketing• Grow awareness of Flux and the car subscription industry via media outreach through digital, print and broadcast channels• Drive business development in terms of negotiating fleet expansion with suppliers and marketing this new fleet to potential subscribers• Manage legal relationships between Flux and stakeholders on both the supply and demand side of the marketplace

Manager, PR & Corporate Communications• Structure and write official company communication including press releases and company spokesperson speeches for media and customer events e.g. product launches, brand activations and network development.• Prepare briefing documents and conduct media preparation for key management personnel prior to events and activities to ensure optimum and brand adequate media and public exposure.• Improve media outreach in terms of quality, quantity and… Show more Manager, PR & Corporate Communications• Structure and write official company communication including press releases and company spokesperson speeches for media and customer events e.g. product launches, brand activations and network development.• Prepare briefing documents and conduct media preparation for key management personnel prior to events and activities to ensure optimum and brand adequate media and public exposure.• Improve media outreach in terms of quality, quantity and variety including but not limited to automotive, business, lifestyle and technology media via online, print, and broadcast channels.• Monitor media coverage (PR Value, positivity percentage of news) and create regular reports for senior management regarding portfolio development.• Managed Mercedes-Benz Malaysia’s CSR portfolio including regular corporate commitment and ad-hoc sponsorship and donation activities.• Crisis management for global and local negative news coverage, customer complaints and social media postings related to brand, product, events, partnerships and similar topics. Show less

Senior Writer• Carried out coverage including but not limited to local and foreign events for automobiles, timepieces, jewellery, and the food and beverage industry among others; including occasional write-ups for sister publication Buro 24/7 Malaysia.• Created value for advertisers with customised advertorial content for both print and online platforms.• Tasked with continuously expanding the database of consumers of Robb Report Malaysia material which involves targeted networking… Show more Senior Writer• Carried out coverage including but not limited to local and foreign events for automobiles, timepieces, jewellery, and the food and beverage industry among others; including occasional write-ups for sister publication Buro 24/7 Malaysia.• Created value for advertisers with customised advertorial content for both print and online platforms.• Tasked with continuously expanding the database of consumers of Robb Report Malaysia material which involves targeted networking at both external and in-house events. Show less

Writer• Carried out photographer/journalist duties including but not limited to local and foreign events for vehicles, parts, lubricant and centre launches, media drives, short-term test drives, and safety campaigns.• In charge of two Cars, Bikes & Trucks segments (Pick of the Week and Autocare).News Editor (S4M Magazine, Issue 1 & 2 2016)• Curated content for both timeliness and relevance to local industry sentiments while managing and crafting advertorials and paid… Show more Writer• Carried out photographer/journalist duties including but not limited to local and foreign events for vehicles, parts, lubricant and centre launches, media drives, short-term test drives, and safety campaigns.• In charge of two Cars, Bikes & Trucks segments (Pick of the Week and Autocare).News Editor (S4M Magazine, Issue 1 & 2 2016)• Curated content for both timeliness and relevance to local industry sentiments while managing and crafting advertorials and paid articles, including content proposal for advertisers.Co-ordinating Secretary (Truck of the Year 2015)• Compiled sales figures and chose winners based on Truck of the Year judging criteria.• Carried out due diligence on Special Mention award winners alongside required writing for event (category descriptions, press releases, event coverage). Show less

Service Center management trainee July 2013• Utilised computer software to schedule and allocate servicing and repair slots.• Observed and carried out strict documentation procedures including warranty cases.

Automotive Industrial TrainingService Technician June 2011• Observed and practised workshop safety procedures and equipment management.• Performed basic vehicle maintenance (scheduled and preventive) alongside basic repairs for fuel, braking, electrical, steering, and suspension systems.• Attended technical presentation regarding Honda hybrid vehicles.