Vishan Lingam Email & Phone Number

Miami, Fl, Us

United States

Oak Brook, Illinois, United States

• Automated the cleaning of 300,000+ lead entries using a Python script with RegEx and dictionaries, improving data accuracy by 95% and cutting manual entry time by 70%• Conducted in-depth research on APIs and Google’s Puppeteer for CRM data integration, selecting the API due to its greater flexibility and control, which prevented data duplication and increased lead management efficiency by 20% through reduced processing time and errors• Leveraged cleaned CRM data to generate reports, uncovering key insights into lead behavior and trends that informed strategic decision-making, driving a 15% increase in lead conversion rates

Bloomington, Indiana, United States

- Cleaned and maintained facility equipment with due regard applied to safety considerations- Maintained and monitored tools, equipment, supplies, hardware, and work areas in an orderly, organized, and safe manner- Helped move, set up, and tear down areas for special events held at the recreational center

Chicago, Illinois, United States

• Recorded critical property information to optimize the sale process• Collaborated with licensees to extrapolate local market data to advise clients on maximizing value• Utilized data obtained from the MLS database to optimize company performance• Facilitated communications between all parties promptly throughout the entire buying or selling process, which resulted the properties to be closed in a timely manner.• Assisted and managed the transactions of 28 deals efficiently which led to a total sales amount of $2.6 million

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Aided in approval or denial decisions for claims up to $300,000 by reviewing evidence, estimates, and photographs• Examined, studied, and reviewed hospital and police records across 30+ companies to make better approval and denial decisions• Handled 80+ client files at a given time in a fast-paced environment while handling multiple assignments and timelines, which resulted in obtaining the “Intern of the Month” award.• Responded to an average of 40+ calls and e-mails per day, addressing customer inquiries, solving problems and providing feedback on the claims process, which resulted in extraordinary customer service at every touchpoint throughout the claims process

Selangor, Malaysia

- Managed $70,000 worth of inventory by creating an excel spreadsheet that assisted inventory to be tracked efficiently and effectively while waiting for a permanent system to be installed- Analyzed the consumption of medical supplies and expiration dates of medications using excel spreadsheets to better predict item demand and accurately place future purchase orders- Identified and capitalized on customer needs with active listening, persuasive communication, and exceptional customer experience, which led to an A+ rating on the final review done by the manager

Selangor, Malaysia

Member of the schools prefectorial board, where I was in charge of maintaining and looking after the decipline and behaviour of students in the school.• Had to control students by taking on a leadership role in order to make sure they all were well behaved and decipline, this helped with leadership and authoritative skills.• Organized events such as the annual prefects dinner, worked with a group of people and from that gained valuable teamwork skills and learned how to delegate tasks effectively.• Maintained a good grade in high school studies while taking on many responsibilities as a prefect, learned how to properly balance work and other responsibilities at the same time, so none were neglected.

Master Of Science - Ms, Management Information Systems, General

Relevant Coursework: Product Management, Cloud Computing, IT Architecture, Business Transformation Strategy, IT Governance, Risk.

Bachelor Of Science In Business, Economics Consulting And Business Analytics

Activities and Societies: Alpha Kappa Lambda - Academic Chair: Coordinated weekly study tables for 130+ members which resulted.

High School Diploma, Science Stream

Activities and Societies: -Preftorial Board - Head of public relations for St’John Ambulance - Vice President of the 3 “R” society