Vishnu Narayan Email & Phone Number

Dubai, Ae

United Arab Emirates

Responsible for Operations of Business & Residential Units in UAE. Spearheading operations comprising of a dozen back office members and 270+ field staff. Working with Sales Unit heads, Finance and Admin heads on strategic planning, ensuring that high quality service is delivered and implementing new technologies.Managing expenditure of service field staffAnalysing productivity data and optimising staffing and service capacityWorking closely with other heads of departments to improve efficiency while implementing data driven changes. Designing new processes to improve quality or increase productivity or profitability.

Dubai Internet City, United Arab Emirates

Supervising the business unit. Overseeing 120+ field staff with 7 back office officers reporting directly. Engaged in cost effective project execution with all international standards of quality maintained.

Dubai Internet City, Dubai, United Arab Emirates

Dubai, United Arab Emirates

-> Handling Land Customs and clearance with Federal Customs Authority UAE.-> Responsible for operations in all International Air, Ocean and Land Shipments to and from Middle east, Europe, North & South America, Asia, Africa, Australia continents and 120 countries.-> Monitoring air, ocean and land shipments with compiled data generation to clients.-> Intermediary for Shipping departments and systems, Operations and customer service.-> Processing export-import documentation (Commercial Invoice, ESMA Certification, Certificates of origin-COO, Ministry of Health approvals)-> Advisory to client on import-export restrictions and approvals needed on items or other customs-related matters.-> Closed new business and developed negotiating strategies by coordinating prospects goals and requirements with company objectives.-> Negotiated quotes and shipping schedules with carriers, ensuring that the required profit margins directed by company is achieved.

Kozhikode, Kerala, India

-> Provided advocacy and responsiveness to client needs, increasing business participation, and maintaining profitability goals.-> Business development, lead generation. -> Exceeded sales goals by 25% each quarter and gained recognition as top five in sales for region FY 2017-18, generating revenue worth USD 50000 individually.-> Empowered customers with product knowledge and presentations, while earning customer satisfaction and sale of vehicle.-> Organizing and managing public events for more customer reach and brand marketing.-> Liason for pre and post client requesites

Kozhikode, Kerala, India

Bachelor Of Engineering

Specialized in Mechanical Engineering comprising Thermodynamics, Robotics, Structural analysis, Mechatronics, Fluid dynamics, Hydraulics &.

Bachelor Of Technology

Operational Management, Quality systems, Occupational health and safety, Dynamics of Machines, Thermal studies, Cost benefit analysis.