Vishnu Narayan Email & Phone Number

Dubai, United Arab Emirates

Dubai

Handle Mini kiosk and Key retail business of Sharaf electronics Etisalat division. Handles 23 retail mini kiosk counters and sharaf Dg key retail locations across UAE. Handles a team of 35 sales agents and 2 backend staffs.Takes care of the complete vertical profitability, top-line and bottom line of the vertical.Takes care of net ads of Postpaid, E-life, Pre-paid, ICPs, Accessories and recharge business location wise.Takes care of agent wise productivity in each line itemsDrive the quality of acquisition on Postpaid and ensure necessary post and pre checks are performed before onboarding the customers.Design and announce incentive schemes- booster schemes etc.Ensure the proper visibility and display of the marketing materials, POPs in and around the counter.Update the agents products knowledge and customer handling skills through indoor and on the job training.Monitor the agent’s wise performance, identify the variables to ensure and develop the basic skills required.Ensure effective communication and coordination from Etisalat sales and operations team.Coordinate kiosk installations and other various requirement from the Etisalat vendors such as Payment machines installations.Conduct Monthly and mid-month review on teams performance for the taking necessary actions to reach the planned quota for the month.Monitor and ensure the proper handling of stock and cash in the kiosk on a regular basis.Conduct the surprise market visits to ensure the customer service quality.

Dubai, United Arab Emirates

Administering 6 Van Sales Executives and their allocated route and beatMonitoring the placement and driving the secondary sales follow-ups to ensure the placement v/s activationManaging the Master Dealers directlyEnsuring the distribution KPIS such as- placement, bill cuts and scheme communicationsSupervising a team of 25 Sales Agents and outlets assigned to them to sell post pay connectionsConfirming monthly key KPIS for both team such as (quality activation, outlet placements) and ensuring service quality through effective management of existing accountsReviewing progress of business in all the KPIs for the assessment and further expansion possibilities and managing the month on month schemes and promotions

United Arab Emirates

United Arab Emirates

• Handling a team of 15 Outdoor executives and 4 Tele sales agents.• Need to meet the monthly target v/s achievement.• Handle Road shows and promotions in malls and kiosks• Supervise sales and operation of dubai office.• Monitor Documentation and prompt submission before TAT.

Dubai

• Handles the entire blackberry sales of a Key retail outlet.• Ensure the target V/S achievement on a monthly basis• Ensure the proper communication of promotions from RIM.• Provide the expert advice to customer and avail end to end support.• Up sell telecom operator bundled offers .

Malappuram

• Brands Handed-Tata Docomo, Virgin mobile, CDMA H/S, Tata photon, Tata walky.• Distribution management.• Merchandising management.• Distributor sales team management

Thrissur

• Market study• Distributor appointment• GIS mapping• Retailer Mapping• MRO Launch• Outlet opening