Vishnu Sharma Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bangalore Urban, Karnataka, India

1. LMS/LXP Implementation and Integration: - Planned and executed the implementation of the Learning Management System (LMS) and Learning Experience Platform (LXP), aligning them with the company's goals. - Collaborated with cross-functional teams (IT, HR, Local Learning) to seamlessly integrate various tools like Salesforce, Google Business Suite, and Freshdesk CRM into the LMS/LXP ecosystem.2. Customization and Branding: - Adapted and configured the LMS/LXP to reflect the organization's branding, ensuring a consistent user experience and aligning with the learning content structure.3. Learner Analytics and Reporting: - Utilized LMS/LXP analytics features to monitor learner engagement, track completion rates, and analyze performance metrics. - Generated regular reports and insights for stakeholders, facilitating data-driven decision-making and identifying areas for improvement in learning activities.4. Team Management and Operations: - Managed a team responsible for LMS/LXP system administration, content design using various tools, and logistics coordination. - Emphasized customer satisfaction, resulting in excellent outcomes and smooth learning operations.5. Global Deployment and Transformation: - Led the deployment of Docebo (LXP) across multiple countries including India, China, Mexico, Italy, and the USA. - Designed and developed digital training modules, integrating diverse teaching methods and modalities to effectively enhance learners' skills.Managed Service Provider (MSP) Project Leadership: - Led a high-profile project as a Learning Enablement Manager, successfully transitioning LMS technical administration and logistics to a Managed Service Provider (MSP). This optimization enhanced overall processes and efficiency.

Bengaluru, Karnataka, India

1. Training Strategy and Execution: - Collaborated with stakeholders to identify training needs for projects and designed comprehensive training programs accordingly. - Conducted diverse training sessions including facilitation, workshops, one-on-one coaching, and T3 sessions to enhance employee skills.2. Educational Material Creation: - Developed effective training content, including module summaries, videos, and eLearning materials, catering to different learning needs. - Ensured alignment of training materials with the organization's strategic goals and brand values.3. Learning Management System Oversight: - Managed the in-house Learning Management System (LMS) "Telligent U" based on Moodle LMS. - Administrated the LMS for seamless access, addressing technical concerns, and providing technical support and training.4. Team Management and Coordination: - Led a team of Learning and Development experts, overseeing various roles like process trainers, communication trainers, content designers, and training coordinators. - Aligned team efforts to achieve departmental and organizational objectives.5. Performance Evaluation and Process Improvement: - Evaluated individual and organizational performance to ensure training effectiveness in meeting business needs. - Optimized training processes for efficiency and continually improved eLearning modules and training methodologies.Additional Point:- Cross-Functional Collaboration and Communication: - Collaborated closely with cross-functional teams, including HR and CRM, to integrate their systems with the LMS and ensure a cohesive training experience. - Communicated effectively with team members, trainers, and management, addressing concerns and providing technical support.

Jaipur, Rajasthan, India

1. Training Strategy and Development: - Identified organizational training needs through job analysis and consultations with management, creating tailored training programs for individuals and groups. - Developed comprehensive training materials, including instruction manuals, with a focus on achieving measurable outcomes and addressing specific corporate requirements.2. LMS Administration and Technical Support: - Managed the Litmos LMS platform, providing on-site administration and technical support to ensure smooth training operations. - Held training seminars and workshops to educate end users, educators, and administrators on efficient LMS utilization.3. Quality Management and Performance Improvement: - Managed the Quality Analyst team, overseeing tasks like transaction monitoring, audits, RCA, and client escalations. - Evaluated employee performance, productivity, and skills, identifying areas for improvement and implementing strategies to enhance overall quality.4. Budget Management and Strategic Training: - Effectively manage the training budget, ensuring optimal allocation of resources for training initiatives. - Developed a curriculum aligned with the organization's goals, facilitating strategic training and skill development.5. Leadership and Communication: - Mentored and empowered direct reports, contributing to their career growth within the company. - Established a culture of continuous learning by promoting online learning platforms and implementing brand values through training efforts.Additional Key Point:- Cross-Functional Collaboration and Client Engagement: - Collaborated closely with corporate learning teams to initiate new learning projects and ensure alignment with organizational standards. - Maintained awareness of clients' quality standards and product offerings, ensuring training content remained relevant and effective.

Jaipur, Rajasthan, India

1. Comprehensive Training Delivery: - Conducted various training sessions including new hire training, retraining, cross-training, and up-skilling, following a systematic Training Cycle of Analysis, Planning, Implementation, and Evaluation. - Delivered diverse training formats such as facilitation, leadership, workshops, one-on-one coaching, and T3 sessions.2. Quality and Performance Management: - Ensured quality and performance goals for new hires during their On-Job Training/Nesting Period, supporting learners to meet client objectives. - Evaluated training effectiveness and performance to ensure alignment with business needs and continuous improvement.3. Learning Material Management: - Maintained and updated training materials, both offline and on the Learning Management System (LMS), ensuring content accuracy and relevance. - Collaborated with Subject Matter Experts (SMEs) to curate relevant course content, devise assessments, and create engaging interactions for eLearning courses.4. eLearning Development and Design: - Utilized tools like Adobe Photoshop, Corel Video Studio, Adobe Captivate, MS Visio, and MS Office 365 to design and develop engaging training materials. - Evaluated, selected, and deployed new eLearning materials on the LMS platforms (SuccessFactors and Adobe Captivate Prime).5. Client Knowledge and Motivational Support: - Demonstrated a comprehensive understanding of products and quality guidelines for all client programs. - Supported learners with appropriate motivational strategies to enhance their learning experience in various situations.Additional Point:- Collaboration and Documentation: - Worked closely with SMEs to develop effective content and assessment methods for eLearning courses. - Maintained accurate documentation, completing required forms and reports within specified timeframes.

Chennai, Tamil Nadu, India

1. Business Enhancement and Growth: - Spearheaded efforts to enhance business operations, actively seeking and creating new opportunities to promote business growth. - Engaged in daily client interactions to understand project requirements and identify avenues for business expansion.2. Project Management and Coordination: - Managed the daily workflow of projects, overseeing tasks such as coordinating with sub-contractors, handling invoices and billing, and ensuring smooth project execution. - Coordinated administrative processes to ensure efficient operations.3. Leadership and Staff Management: - Managed and led a team, recruiting, selecting, and orienting employees to achieve departmental objectives. - Provided coaching, counseling, and disciplinary actions as needed to support staff development.4. Financial Planning and Budgeting: - Successfully forecasted requirements and prepared annual budgets, monitoring expenditures, analyzing variances, and initiating corrective actions to achieve financial objectives.5. Quality Service and Client Communication: - Ensured the maintenance of quality service by enforcing standards, addressing quality and customer service issues, and recommending system improvements. - Demonstrated excellent communication skills with clients and sub-contractors, facilitating effective project management and understanding.Additional Point:- Strategic Planning and Decision Making: - Strategically planned and evaluated department activities, making informed decisions to drive the achievement of business objectives and goals.

Chennai Area, India

1. Dual Role Management: - Successfully managed the dual responsibilities of Branch Manager and Technical Trainer, overseeing both operational and training aspects within the branch.2. Branch Operations: - Effectively managed day-to-day branch operations, ensuring smooth functioning and efficient customer service delivery. - Handled administrative tasks, resource allocation, and coordination to maintain branch effectiveness.3. Technical Training Delivery: - Provided technical training sessions to employees, imparting knowledge and skills relevant to the company's offerings. - Demonstrated expertise in the technical subject matter and facilitated learning through training sessions.4. Team Leadership and Development: - Led a team of employees, providing guidance, coaching, and support to enhance their performance and professional growth. - Contributed to staff development by identifying training needs and offering relevant guidance.5. Client Interaction and Relations: - Engaged with clients to understand their technical requirements and provided solutions based on company offerings. - Managed client relationships to ensure satisfaction and foster future collaborations.

Chennai, Tamil Nadu, India

train new trainee, make deals for the client, recruitment process.

Postgraduate Degree, Operations Management And Supervision

Bachelor Of Technology - Btech, Telecommunications Engineering, B

Activities and Societies: Basketball BTech Telecommunication Engineering is a 4-year undergraduate degree program that focuses.