Vishal Sharma Email and Phone Number
Vishal Sharma work email
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Vishal Sharma personal email
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🗣 “In a rapidly evolving landscape, investing in talent development isn't just beneficial—it's essential. As a learning and development leader, I am committed to fostering a culture of lifelong learning and innovation.”I am an accomplished professional with a proven track record of achievement in fostering growth, maximizing potential, and enhancing organizational performance. I am committed to empowering individuals and teams to reach their full capabilities by leading all facets of L&D program management, instructional design oversight, and e-learning development.Throughout my career, I have spearheaded impactful initiatives to transform employee development strategies and elevate organizational effectiveness. My expertise in staff training and coaching has enabled me to cultivate high-performing teams, equipping them with the skills and knowledge necessary to excel in their roles.I have been able to design and implement learning management systems tailored to the unique needs of diverse workforces by leveraging insights and analytics. In addition to my proficiency in learning technologies, I am adept at fostering a culture of collaboration and teamwork. I have brought together individuals from across departments and disciplines to work towards common goals and objectives. I am adept at creating growth-focused environments through employee engagement initiatives, change management planning, and content creation and design. I am dedicated to fostering environments where individuals feel valued, supported, and empowered to succeed.🏆Following are some of the highlights of my career:🎖 Achieved 26% reduction in training time and 19% improvement in employee proficiency.🎖 Improved employee performance by 15%.🎖 Trained 800+ employees and BPO partners and ensured high-quality training delivery by managing Train-the-Trainer programs.🎖 Boosted customer satisfaction by 18% and sales by 20%.In summary, I am a results-oriented L&D expert with a strong focus on talent development, staff training, and data-driven decision-making. With an extensive track record of success in learning management systems, team building, and organization development support, I am well-positioned to drive performance and elevate employee engagement in any organization.
Applied Systems
View- Website:
- appliedsystems.com
- Employees:
- 2694
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Applied SystemsCanada
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Manager, Commercial Learning & DevelopmentCasper 2023 - PresentToronto, Ontario, CanadaIn this role, I improved system access for Canada-based store leaders and key stakeholders' communication by standardizing new onboarding processes. I increased training efficacy for retail teams by developing and implementing prescriptive onboarding programs and Endy customer experience training. I led collaborative projects to optimize e-commerce promotional strategies, prepare engaging training resources for wholesale collaborations, and drive seamless operational transitions with partners. I steered product lifecycle review to maintain relevancy, and implemented strategic sales decks to improve existing sales techniques.Highlights of accomplishment in this role include:➢ I directed strategy and rollout of new products with a focus on key offerings, such as Mattresses and Pillows while contributing to implementation of new product SKUs.➢ I boosted sales growth and promoted operational excellence by creating a centralized product knowledge base, streamlining Shopify POS system integration, and designing dynamic discount learning pathways.➢ I planned and executed multiple rounds of Sleep Country, Silk & Snow, and Endy training to onboard the team and support Casper Canada customers. -
Senior Commercial Trainer, Learning & DevelopmentCasper 2021 - 2023New York, United StatesAs a Senior Commercial Trainer (L&D), I performed learning needs analysis, implemented learning management system, overhauled onboarding program, and introduced train trainer programs to develop a culture of performance excellence (55% improvement in employee retention). I nurtured brand-aligned employee culture and drove organizational achievements by designing innovative L&D strategies. I transformed training capabilities and standardized learning across the company by introducing Train-the-Trainer program.Highlights of accomplishments in this role include:➢ I maximized employee engagement in self-directed learning and drove 12% improvement in knowledge retention/application by standardizing LMS and learning repositories.➢ I developed a culture of brand-focused employees and drove organizational success by conducting detailed analysis of company needs, designing customized L&D strategies, and monitoring progress to ensure alignment with desired outcomes.➢ I improved employee performance by 15% by maintaining relationships with third-party vendors, including negotiating contracts, monitoring performance, evaluating services, and selecting top-tier vendors.➢ I achieved 35% improvement in new hire retention and maximized satisfaction by reviewing and revitalizing onboarding programs related to cross-functional roles in collaboration with HR.
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Customer Experience Trainer, Learning & DevelopmentCasper 2020 - 2021New York, United StatesIn this role, I introduced new learning programs and optimized learning resource management and assessment across multiple training programs by adopting Docebo LMS. I implemented innovative processes, training initiatives, and onboarding and offboarding strategies for hundreds of in-house and BPO customer experience professionals.Highlights of accomplishments in this role include: ➢ I improved skill development and performance by launching 'Winning Ways' (learning initiative with 70+ courses).➢ I achieved 33% reduction in onboarding time, increased learning scores, and improved KPIs and CSAT scores by designing highly engaging new hire onboarding and learning programs.
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Market Trainer, Learning & DevelopmentCasper 2019 - 2020Toronto, Ontario, CanadaIn this capacity, I enhanced Casper's North American market presence, including Toronto concept flagship store and Canada's first Outlet for brand. Managed store launches and relocations, including recruitment and training, logistics coordination, and smooth transition while serving as New Store Opening (NSO) Coach.Highlights of accomplishments in this role include:➢ I reduced onboarding time, optimized employee CRM skills, and streamlined processes for employees by overhauling CRM platform, including introducing new structure and WalkMe training.➢ I generated 47% of revenue from leads and opportunities by developing a customer-centric environment, including enhancing sales and implementing 'Guest First' mindset via Salesforce-based clienteling.
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Regional ManagerNestlé Nespresso Sa 2018 - 2019As a Regional Manager, I promoted continuous growth and development, improved accountability, and promoted independent decision-making by providing competency-based training and coaching to store managers. I revitalized across-the-board performance by designing and executing growth-focused SOPs. I provided hands-on leadership to 50 professionals and motivated team members to achieve assigned goals. Highlights of accomplishments in this role include:➢ I was commended for delivering outstanding results: increased email capture rate by 18 % and drove quarterly sales growth by 10%. -
Operations ManagerTory Burch 2016 - 2018In this role, I oversaw operations and steered execution of products and maintained appropriate technical knowledge within stores.Highlights of accomplishments in this role include:➢ I achieved 99.6% shrinkage control rate for store (lowest across in American market) by introducing impactful loss prevention plans, providing comprehensive training to teams, and optimizing security controls. -
Manager, Emergency Response TeamCanadian Red Cross 2015 - 2016 -
Team Lead, Disaster ManagementCanadian Red Cross 2012 - 2015
Vishal Sharma Skills
Vishal Sharma Education Details
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Master Of Business Administration (M.B.A.) -
Business Administration -
Paralegal
Frequently Asked Questions about Vishal Sharma
What company does Vishal Sharma work for?
Vishal Sharma works for Applied Systems
What is Vishal Sharma's role at the current company?
Vishal Sharma's current role is A forward-thinking leader with demonstrated expertise in strategic project L&D program management, driving competency-based training initiatives, and improving organizational effectiveness..
What is Vishal Sharma's email address?
Vishal Sharma's email address is v_sharma@me.com
What schools did Vishal Sharma attend?
Vishal Sharma attended University Of Roehampton, Yorkville University, Sheridan College.
What are some of Vishal Sharma's interests?
Vishal Sharma has interest in Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Vishal Sharma known for?
Vishal Sharma has skills like Internal Investigations, Loss Prevention, Private Investigations, Asset Protection, Organized Retail Crime, Emergency Management, Investigation, Leadership, Retail, Employee Training, Customer Service, Analytical Skills.
Who are Vishal Sharma's colleagues?
Vishal Sharma's colleagues are Shawn Mills, Akash Choudhary, Philip Sylvester, Megan Rossignol, Cisr, Madonna Mcmenamy, Debbie Haag, Robert Rae.
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1nbc.ca -
Vishal Sharma
Linkedin Top Voice | Fractional Cmo To Select Ceos Seeking Operational Stability & Sustainable GrowthNewmarket, On2hrware.com, gmail.com3 +190584XXXXX
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Vishal Sharma
Toronto, On1gmail.com -
Vishal Sharma
Toronto, On -
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