RosDengi is the Russian Federal microfinance company with more than 600 retail offices in Russia Key role: Chief Commercial Officer - managing the retail network of 140 branches in Russia- sales planning- sales reporting by products, periods, branches, overdue reporting- preparing solutions for sale increasing- launching sales of new products - customer experience analysisRole: Business Process Management / risk analysis / fraud prevention /top level reporting - Building and maintaining knowledge base system for sales and back office departments- Deploying elements of internal and external fraud control- Developed and deployed Machine Learning (AI) System for loans approval (ML.NET)- managing the underwriting department (internal frauds)- writing T-SQL scripts for automating financial monthly reporting for all levels of organization- implementing of reporting service for the company (Microsoft Online Analytical Processing (OLAP) data cubes + MS Excel)Role: Head of IT support department / supporting back office operations- created from a sketch corporate information web-portal, maintenance - adding new features: polls, voting, forms etc.- prepared different technical tasks for changing core microfinance software- developed and deployed internal software (ASP.NET + MS SQL) : time management, inventories management, sales salary calculations, calling bots, Leads Management, quality check-ups, ticketing system for administrative and IT departments- deploying elements of UX an UI for internal software- maintaining video surveillance system in all retail offices

- Sales management (car sales, post sales services, spare part)- Managing P&L, CF, budget- Spare parts and cars stock warehouse management - Setting up CRM software - Developing personnel motivation system - Personnel selection and evaluation - Building a team of 60 people- Developing the plan for construction of new (permanent) dealership in Sochi. - Dealing with government bodies- preparing reports to parent company - Developing marketing plan and marketing campaigns- Setting up internal business processes

- Optimizing sales processes in the dealerships network- Creating and implementation the knowledge management system in a holding company- Implementing principles of lean production in the dealership network, conducting education- Improvement of downstream information flows in holding and daughter companies- Conducting internal check-ups- Controlling trade-in service start-up- Development and implementation of electronic documents system

Company profile:German organization for sustainable development 100% owned by German government. Project – Transboundary water management in Central Asia.Key responsibilitiesSub-Projects management (PR, Assessments etc)Day-to-day controlling of the program's accounts and controlling over the payments.Ensuring smooth monthly cash flow for the program's activitiesOrganizing necessary procurement for the program office and stuff, preparing and monitoring contractsMonthly financial reporting and budget planning Supervising over program's office manager Organizing missions, trainings, seminars Dealing with government structures Establishing office from ``zero''Negotiations with international organization - International fund for saving the Aral sea, World Bank, USAID, UNDP.AchievementsSuccessful fulfillment of sub-projects

Company profile:Toyota car official dealership Key responsibilitiesDeveloped and implemented quality management system ISO9001- Developed and implemented environment management system ISO 14001-Planning and implementing occupational health and safety system Organizing medical room, conducting yearly medical checkups in the company Implemented system of medical insuranceStartup of project for information security system implementation (ISO 27000).Conducted internal audits of implemented systems . Reporting to parent company Dealing with government controlling structures Supporting branches and daughter companies in business management activities.Developed and implemented CRM systemReengineering processes of spare parts and cars wholesale system Developed system for tender application Developed employee evaluation and appraisal system Developed personnel motivation system Implementing CRM system (Terrasoft) in Forklift department Preparing and conducting trainings Developed system for electronic handover of cars in warehousePrepare technical tasks for programmers to modify CRMAchievementsObtained certificate of approval for ISO14001 from Lloyd's Register.

Company profile:Consulting agencyKey responsibilitiesActive sales: negotiations, contracts, running projects for ISO9001 project implementationPreparing projects for quality management systems implementation in customers companies Providing consultations to customer Conducting trainings Conducting audits

Company profile:Oil and gas geological-geophysical company (more than 1300 employees)Key responsibilities. •Managing ISO 9001:2000 Implementation project•Coordinating implementation in affiliates •QA/QC procedures modelling for geological-geophysical work•Maintaining knowledge management system for quality and safety •Modifying risk analysis system