At Sofisa, I coordinate the product acquisition journey for SN credit - a journey focused on the bank's lower-revenue customers, aiming to make credit acquisition faster and more seamless for clients, which today represents 23% of the segment's accounts at the bank.

At Wbrain, we engage in specific projects for clients aiming to revolutionize theiroperations by creating technology products through agile methodology. Sincejoining, I have been working at Banco Sofisa as a Product Manager for one of thetechnology squads. In one year, we successfully delivered three products todifferent areas, achieving all business objectives:1. 90% cost reduction in duplicate registration.2. Provision of a Dashboard with essential metrics for all areas of the bank.3. Automation and at least a 1-hour daily time reduction in five different bankprocesses, performed by an average of 250 people.4.Product for a panel where Sofisa Bank partners can monitor statuses and update referrals with potential closings for the bank, aiming to facilitate communication, increase the number of referrals, and boost the bank's revenue.

Support in building and evolving smart customer contactWorking with a portfolio of the Finance verticalBeing a point of contact between the client and the various support areas of the companyTrack smart contacts and propose improvements to the customers chatbotsPropose changes, using the benchmarking and making the customer grow their communication with their clients strategically

I work helping clients with all Financial Life Planning. Whether saving more, how to invest in the best way to achieve goals and even ways to increase revenue. The objective is to make customers realize their short, medium and long term dreams. Focusing on security and good return on investments

Responsible for managing a portfolio of 'Conta Azu' partners, applying training to accounting in relation to the platform, mapping and approaching customers, implementation and use of acquired licenses.

Support for the accountants in the commercial part. Helping the construction of the sales process, funnel assembly, definition of prospecting, proposal and negotiation forms

Acting as Inside Sales Closer, carrying out the company's diagnosis and discovery process, product demonstration, negotiation and closing. During this period, I talked to 220 accounting firms, of which 70 became clients. Resulting in an overall conversion of 31%, above the SAAS market average of around 20-25%

Acting in the role of SDR, focused on prospecting and qualifying leads coming via Inbound. I participated in the creation of the area in the Company, helping to establish the best processes, speech alignment and training of new SDRs in the company.Prospecção de aproximadamente 800 escritórios, contanto que desses, 123 se tornaram clientes com alto potencial de sucesso.

Management and coordination of the sports and athletes of FACE/UFMG