Vitor Simões Email and Phone Number
👋🏻 Hello, world! My name is Vitor and I'm a 23 years old professional searching for constant evolution through new challenges in system analysis/development field.🎓 Graduated technologyst in Systems Analysis and Development by FATEC Zona Sul. Course focused on the development of hard skills aimed at software engineering. The syllabus covered programming logic with algorithms and VBA, data structure with C++, web development with HTML, CSS and Javascript, introduction to AI with Python, mobile development with Java and Database with MySQL.📈 With 4 years at the technology field, I have acquired experience in customer service and incident resolution creating database queries, jobs and stored procedures with PL/SQL Oracle. In addition, I have experience with deployment monitoring, on-site service provision and via virtual machines, documentation of process, srevices and demands and a brief inroduction to code analysis with Javascript and C#.🚀 Nowadays I am seeking to relocate within System Analysis and I have been dedicating my time to strengthen my foundation with Javascript and Python, In addition, I am using small projects to populate my GitHub and show my evolution.
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Analista De Suporte N1Esstech Jun 2024 - PresentSão Paulo, São Paulo, Brazil
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Support AnalystDefyit Tecnologia Da Informação Jul 2021 - Jan 2024São Paulo, BrazilDefyIT is a company that aims to drive business growth through strategic insights and reliable indicators by developing scalable software products that provide performance metrics and management resources.Through support analysis, the main objective was to maintain the integrity of the products offered by the company, meet demands, and offer new solutions to customers' needs. The responsibilities of the position included:- Support services using PL/SQL, ranging from repairs to creating reports, jobs, and stored procedures;- Occasional support services using MySQL;- Demand and ticket management;- On-site support for troubleshooting and feedback collection;- Monitoring implementations both remotely and on-site;- Remote access using Anydesk and MTSC;- Incident investigation through log analysis and query/code review;- Introductory-level code analysis with JavaScript and C#;- Preparation of documentation for products, resources, and processes;- Conducting remote and in-person training sessions;- Manual testing.This was the first role with significant responsibility, delivering various demands both as part of a team and individually. -
It InternDefyit Tecnologia Da Informação Dec 2019 - Jul 2021São Paulo, BrazilFirst position within DefyIT, serving as an introduction to the Software market. During this period, the first steps were taken in support analysis, with simple activities that included:- Simple queries elaboration;- Introduction to customer service;
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Relationship AgentVoxline Contact Center Dec 2018 - Nov 2019São Paulo, BrazilVoxline is a telecommunications company primarily focused on delivering resources and relationship management to clients.As a Relationship Agent, there were two periods working in two different areas: the first was in active customer service and the second was in back-office support. The main activities included:- Direct customer contact for scheduling equipment pickups;- Service order treatment;- Processing returned equipment;- Maintaining contracts.
Vitor Simões Education Details
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Tecnologia Em Análise E Desenvolvimento De Sistemas
Frequently Asked Questions about Vitor Simões
What company does Vitor Simões work for?
Vitor Simões works for Esstech
What is Vitor Simões's role at the current company?
Vitor Simões's current role is Support Analyst | HTML | CSS | Javascript | Phyton | PL/SQL.
What schools did Vitor Simões attend?
Vitor Simões attended Fatec Zona Sul, Ceap - Centro Educacional Assistencial Profissionalizante.
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Vitor Simões
São Paulo, Sp1hotmail.com -
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