Heading Technology activities and Pre/Post-Sales support, Project Planning, Design. Workedclosely with multiple MSO’s and Local Cable Operators.As a technology head responsible for building tech team, designing solution, productdevelopment, service delivery and supportWorking closely with business team for developing the right service product and service offeringfor B2B customersPlaying a major role in pre and post-sales support for customer satisfaction and repeat business.Created quality assurance, and implementation methodologies, processes and teams to supportdemanding customer base and highly aggressive business goals.Periodic review of all development projects to ensure reliability, effectiveness and ROI.Played a vital role in building and developing technology structure of the companyOptimized resources with the help of technology-based solutions

Headed technology development, product development and customer delivery.Worked closely with business team in developing right business product / service for B2BcustomersPlayed a major role in pre and post-sales support for customer satisfaction and repeat business.Played a vital role in building and developing technology structure of the company

Lead entire project Planning, Design, Build, Deploy of DOCSIS Infrastructure, OSS/BSS,Multiscreen OTT and IOT Middleware, Mobile TV app, Product development and support forDOCSIS, Third party Data Centre for servicing multiple MSO and Cable Operators.Headed technology activities, designed, developed products / solutions and implemented thesame for B2B customersCreated development, quality assurance, and implementation methodologies, processes andteams to support demanding customer base and highly aggressive business goals.Responsible for managing full P&L for product development, software and hardware purchasesand R&D.Implemented and managed all aspects of the operations of the company.Leading all aspects of architecture, software development and support, including buy vs. SASanalysis, investment rationalization, cost benefit analysis, contract negotiation and executionImplemented policies and procedures for business continuity and regulatory complianceIdentified & managed software remote development teams.Developed multiple innovative service provider and Hospitality cloud based mobile solutions.Designed, Developed & Published multiple iOS and Android Apps.Implemented cost-effective advanced software and hardware resolutionsLiaised with other technology services and providers

Heading entire project Planning, Design, Build, Deploy of DOCSIS Infrastructure, OSS/BSS, Multiscreen OTT, Product development and support for DOCSIS, Third party Data Center for servicing multiple MSO and Cable Operators.

Designed and Build large scale ISP networks across Southern India Set up NOC and Data Center across Southern India.Played a key role in setting up Broadband business of the company right from the inception.A key member of team of recommending and finalizing technology and products.More than 50+ POPs in multiple cities to support and provide Broadband service. Worked closely with technology vendors and closed long term SLA based service contracts Built processes, systems for Service delivery, service assurance and call center (Help Desk Services) Managed field engineers for service delivery and service assurance Managed

Was responsible for o Planning, designing and Managing the entire ISP NOC and POP infrastructure o Training and educating the Network and support executives.o Coordinating with Telecom vendor for the leased data circuit link commissioning and escalation.

Planned and designed LAN/WAN networks and configured Cisco Routers, Routing protocols and managed security of network.Responsible for Installing, Configuring and maintenance of the DOCSIS complaint Cisco CMTS (Cable Modem Termination System) Broadband Router.Maintained DOT leased lines, Wireless Radio Links and Gigabit Fiber link which is connected to the Service Providers and Clients.Monitored network operations proactively for reliability and uptime of NOC.

Installation, configuration and implementation of LAN and Network Operating Systems like Windows NT, Windows 95/98, Windows 3.1 and Linux.Maintenance and System administration of various clients Networks.Planning, Designing & Implementing of New Setup and Network Infrastructure of SME clients.Installing and configuring Internet sharing Devices and software for easy and restricted access of Internet on Clients Networks.Data backup & restoration in the event of hardware failures such as hard disk crash or system failure.Training the users on using the network and operating systems.

Worked as Support engineer for Computers and Peripherals.