Entrepreneurial in nature with In-depth experience in Contact Center management, client servicing, & travel services. 8 years of experience in early stage credit card debt functions(US facing). Excellent team building skills. Ability to mentor & coach continuously Focus on people - performance delivery platforms. 22 years of Experience in Customer facing roles, both International & Domestic In-depth exposure to core business functions like Operations, WFM, Quality, Training, and Business Development support.Specialties: Managing Large Scale Operations & Teams, Service Delivery, Client servicing, Performance Management, Strategy inputs, Early stage collections