Vivek Patel Email & Phone Number
Who is Vivek Patel? Overview
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Vivek Patel is listed as Executive Relations Internal Complaint Operations Specialist at Cash App, a with 405 employees, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Vivek Patel.
Vivek Patel previously worked as Cash App Taxes at Cash App and Customer Success Advocate at Cash App.
Email format at Cash App
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About Vivek Patel
Vivek Patel is a Executive Relations Internal Complaint Operations Specialist at Cash App. He possess expertise in shopify, personal styling, chargebacks, fraud analysis, zendesk and 18 more skills.
Listed skills include Shopify, Personal Styling, Chargebacks, Fraud Analysis, and 19 others.
Vivek Patel's current company
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Vivek Patel work experience
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Cash App Taxes
Customer Success Advocate
Customer Experience
Customer Experience
Customer Experience
- Assisted with the successful opening of the Madison Avenue Flagship location - Manage end to end customer engagement (Via Zendesk) as well as in-person at Flagship location - Collaborate with cross-functional teams to identify breakdowns in process to ensure a seamless omni-channel experience- Analyze trends in consumer issues and and make suggestions for policy updates and website enhancements- Create performance metrics(KPI) for team of current sales trends regarding customer feedback and future potentials -Execute daily tasks such as order fulfillment, shipping, receiving, and inventory replenishment-Highly experienced with Shopify, and Orderhive(multi-channel inventory management)-Monitor merchandise inventory using reports and systems to assess accuracy and report discrepancies
Customer Experience
- Acted as primary communication and operations liaison between client, retail, and allocations team- Process and conducted fraud analysis of all U.S. and Canadian online orders with the use of Riskified - - Assisted clients on setting up customer profiles through relevant e-commerce systems and handle inquiries via CRM to ensure a successful end to end customer experience - Collaborate with cross-functional teams in Italy with any breakdowns in CX experience process - Assist Allocation team with directing online orders to appropriate Prada/ Miu Miu retail stores for successful fulfillment of online orders - Worked closely with Fragrance licensee Puig to manage all client inquiries; i.e exchanges, repairs, and product availability- Researched and resolved returns, chargebacks, and claims in a timely manner
Customer Insights Associate
- Assisted clients via various channels of communication; i.e. phone, e-mail, and live chat with any issues related to the RTR shopping experience, including general queries to personal styling - Acted as a liaison between the client, retail locations, and internal warehouse- Managed a large client database with the use of CRM and Zendesk- Participated in fit sessions to understand fit variances and quality by designers to efficiently cater to customer queries
Colleagues at Cash App
Other employees you can reach at cash.app. View company contacts for 405 employees →
Dipendra Chhetri
Colleague at Cash AppKathmandu, Bāgmatī, Nepal
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Sean Lemon
Colleague at Cash AppMiami, Florida, United States
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Christopher Casey
Colleague at Cash AppSan Antonio, Texas Metropolitan Area, United States
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Syed Jaffer Abbas
Colleague at Cash AppBengaluru, Karnataka, India
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Blazo Calovic
Colleague at Cash AppNew York, United States
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Kaptain Dalz
Colleague at Cash AppLagos, Lagos State, Nigeria
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Ginika D. Udekwe
Colleague at Cash AppSevern, Maryland, United States
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Marcos Rojos
Colleague at Cash AppLa Plata, Buenos Aires Province, Argentina
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(Mike) Christopher Mattingly
Colleague at Cash AppGreater Phoenix Area, United States
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Selim Sanchez
Colleague at Cash AppEl Salvador
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Frequently asked questions about Vivek Patel
Quick answers generated from the profile data available on this page.
What company does Vivek Patel work for?
Vivek Patel works for Cash App.
What is Vivek Patel's role at Cash App?
Vivek Patel is listed as Executive Relations Internal Complaint Operations Specialist at Cash App.
Where is Vivek Patel based?
Vivek Patel is based in Philadelphia, Pennsylvania, United States while working with Cash App.
What companies has Vivek Patel worked for?
Vivek Patel has worked for Cash App, Lesportsac, Carbon38, Jack Erwin, and Approche Sur Mesure.
Who are Vivek Patel's colleagues at Cash App?
Vivek Patel's colleagues at Cash App include Dipendra Chhetri, Sean Lemon, Christopher Casey, Syed Jaffer Abbas, and Blazo Calovic.
How can I contact Vivek Patel?
You can use AeroLeads to view verified contact signals for Vivek Patel at Cash App, including work email, phone, and LinkedIn data when available.
What skills is Vivek Patel known for?
Vivek Patel is listed with skills including Shopify, Personal Styling, Chargebacks, Fraud Analysis, Zendesk, Customer Service, Cross Functional Team Leadership, and Customer Experience.
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