Vivek Vijayan

Vivek Vijayan Email and Phone Number

Senior Test and Implementation Engineer | Customer Support | System and Network administration | Hardwearing and chip level technology |Former Team lead @SmartHMS & Solutions |
Vivek Vijayan's Location
Sunderland, England, United Kingdom, United Kingdom
About Vivek Vijayan

I am a dedicated Software Test Engineer with 7 years of experience in manual testing and 2 years of experience as a Customer Support Team Lead. My background is enriched with strong knowledge in system administration and network administration. I have a proven track record of participating in various software implementations and providing user training sessions.My expertise includes:- Extensive manual testing experience, ensuring the highest quality of software products- Leadership experience as a Customer Support Team Lead, enhancing my ability to manage and mentor junior team members effectively- Solid understanding of Agile methodologies, contributing to successful project delivery in dynamic environments- Comprehensive experience in system and network administration, supporting a well-rounded technical perspective- Active participation in numerous software implementations, facilitating seamless integration and deployment- Proven ability to deliver user training, ensuring smooth adoption and optimal use of software productsI am committed to maintaining high standards of software quality and user satisfaction. My passion for continuous learning and improvement drives my contributions to the ever-evolving field of software testing.

Vivek Vijayan's Current Company Details

Senior Test and Implementation Engineer | Customer Support | System and Network administration | Hardwearing and chip level technology |Former Team lead @SmartHMS & Solutions |
Vivek Vijayan Work Experience Details
  • Smarthms & Solutions Private Limited
    Senior Test And Implementation Engineer
    Smarthms & Solutions Private Limited Jun 2022 - Dec 2023
    Trivandrum, Kerala, India
     Coordinate talents and leading them to the company’s business strategies  Ensured the reliability and stability of software products while in the software development and deployment. Ensuring comprehensive coverage of all relevant scenarios and test cases and verifying their execution Conduct tests across different devices and platforms to guarantee smooth functionality of the software Develop and upkeep regression testing packs to verify that new updates do not impact… Show more  Coordinate talents and leading them to the company’s business strategies  Ensured the reliability and stability of software products while in the software development and deployment. Ensuring comprehensive coverage of all relevant scenarios and test cases and verifying their execution Conduct tests across different devices and platforms to guarantee smooth functionality of the software Develop and upkeep regression testing packs to verify that new updates do not impact existing functionality. Collecting and analyzing requirements provided by business analysts, creating test plans and explaining features to team members.  Assist the test team to create a cooperative environment for efficient testing purposes.  Collaborate with developers to find the best solutions for challenges and actively contribute to the realization of the vision. Provide clear and concise progress updates to internal and external stakeholders Trained and onboarding new talents to the project. Led the support and bugfix team within the company, pivotal in fostering growth and stability by addressing client queries and providing clarifications around the clock via emails, calls and WhatsApp ensuring swift and efficient responses. Proficient in utilizing Jira, a comprehensive bug tracking tool, for efficient management and tracking of issues during the software development cycle. Substantial experience in Agile methodology, actively participating in scrum meetings and contributing to the iterative and collaborative development process. Actively participated in the implementations of more than four hospital management software projects. Show less
  • Reizend Llp
    Software Test And Implementation Engineer
    Reizend Llp Mar 2017 - May 2022
    Trivandrum, Kerala, India
     Created detailed, comprehensive and well-structured test plans and test cases. Estimate, prioritize, plan and coordinate testing activities. Identify, record, document thoroughly and track bugs. Perform thorough regression testing when bugs are resolved. Develop and apply testing processes for new and existing products to meet client needs. Liaise with internal teams to identify system requirements. Monitor debugging process results. Investigate the causes… Show more  Created detailed, comprehensive and well-structured test plans and test cases. Estimate, prioritize, plan and coordinate testing activities. Identify, record, document thoroughly and track bugs. Perform thorough regression testing when bugs are resolved. Develop and apply testing processes for new and existing products to meet client needs. Liaise with internal teams to identify system requirements. Monitor debugging process results. Investigate the causes of non-conforming software and train users to implement solutions. Planed and executed test phases, contributing to formal test plans and timelines. Collaboration with Development teams for incident resolution and re-testing. Working as part of the scrum team in collaboration with Product owners, BAs, Developers, Architects, and other involved teams Actively participate in diverse implementations and software development. Taking on the responsibility of training end-users for smooth adoption of new system and changes. Works with all parties involved in designing and developing products, systems, or services to make sure all aspects are thoroughly tested. Joins in reviews of requirements, designs, and specifications, then utilizes this information to create test plans and conditions. Examines and documents test activities, outcomes, problems, and potential risks. Show less

Vivek Vijayan Education Details

  • Sgvu
    Sgvu
    A
  • Kerala State Electronics Development Corporation Limited
    Kerala State Electronics Development Corporation Limited
    A
  • Model Polytechnic College, Mattakkara
    Model Polytechnic College, Mattakkara
    Telecommunications Engineering

Frequently Asked Questions about Vivek Vijayan

What is Vivek Vijayan's role at the current company?

Vivek Vijayan's current role is Senior Test and Implementation Engineer | Customer Support | System and Network administration | Hardwearing and chip level technology |Former Team lead @SmartHMS & Solutions |.

What schools did Vivek Vijayan attend?

Vivek Vijayan attended Sgvu, Kerala State Electronics Development Corporation Limited, Model Polytechnic College, Mattakkara.

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