Demand & Supply planning and Customer care

Worked as SCM Demand & Supply Planner for Diagnostics Systems and handled demand forecasting, Inventory management and availability at CDC’s & RDC’s. Create project plan and estimation, status monitoring, reporting and ensuring smooth delivery of the projectDemand Responsibilities: -- Generating sales forecast in SAP APO based on Historical trend using statistical models- Coordinating & conducting monthly Pre-S&OP meeting with Business Head, Business Manager, Marketing… Show more Worked as SCM Demand & Supply Planner for Diagnostics Systems and handled demand forecasting, Inventory management and availability at CDC’s & RDC’s. Create project plan and estimation, status monitoring, reporting and ensuring smooth delivery of the projectDemand Responsibilities: -- Generating sales forecast in SAP APO based on Historical trend using statistical models- Coordinating & conducting monthly Pre-S&OP meeting with Business Head, Business Manager, Marketing, Finance and Branch Manager.- Coordinating & conducting monthly S&OP meeting with key stake holders and management to review Metrics, issues, financial reconciliation, new product launch and supply gaps.- Managing product line-up, inventory and supply in SAP- Coordinating with Asia Pacific regional demand planner for forecast inputs & Regional S&OP.Inventory Management: -- Maintaining supply planning in SNP for rolling 24 months- Maintaining Optimum Inventory considering Customer service level, Order fulfillment rate and Safety stockMeeting Month-End Inventory targets to minimize Inventory carrying cost and Increase InventoryTurnover ratioDistribution Responsibilities: -- Generating rolling 23 months’ supply plan based on forecast, Safety stock, current on handinventory, Sea & air transit and inventory targets.- Stock planning at Chennai DC & Singapore RDC to meet monthly sales numbers and manage &avoid any stock outs situation. Show less

Demand & Distribution Planner for REF category and responsible for Refrigerators demand forecasting, Inventory management and availability at CDC’s & RDC’s. Handling business volume of Rs 5500 Cr P.A. Demand Responsibilities:- - Producing sales forecast in GDMI (Demand Management) on the basis of Top down received from top management, bottom up received from accounts/branches, seasonal effects, historical trends and planned activities.- Coordinating & conducting monthly… Show more Demand & Distribution Planner for REF category and responsible for Refrigerators demand forecasting, Inventory management and availability at CDC’s & RDC’s. Handling business volume of Rs 5500 Cr P.A. Demand Responsibilities:- - Producing sales forecast in GDMI (Demand Management) on the basis of Top down received from top management, bottom up received from accounts/branches, seasonal effects, historical trends and planned activities.- Coordinating & conducting monthly PSI with product manager, PGH, production, product planning and R&D to arrive at a consensus demand forecast for M+4.- Coordinating & conducting weekly S&OP meeting with product manager, PGH & production for most likely figures, review & analysis of current trends, sales execution, production control & distribution planning.- Managing product line-up, inventory and production/supply in GSCP (Supply Planning- JDA) & GERP (Inventory Management- Oracle R12).- Maintaining SPA4 (Sales Planning Accuracy) & SFA8 (Sales Forecast Accuracy) for Refrigerators.- Managing and maintaining channel PSI coverage & reliability (Channel stock, Sell-Out & WOS).- Assisting accounts/branches for demand input and maintaining account SFA. Inventory Management:-- Maintaining DIO & FG LTI under defined target and controlling production.- Assisting product manager & branches for LT liquidation. Functional Responsibilities:-- Worked on Oracle R12 Modules: Inventory, Purchase Order, Model Master, Shipping, Order Management.- Worked on Customized application of JDA for GSCP(Global supply Chain Planning) used for supply planning.Special Achievements/Team Project Undertaken- Branch Distribution Planning Software- Logic development, making flow chart for System Development, Pilot Testing, Mass Implementation and Maintenance & Trouble shooting.- Certified Demand Planner, DP Level 2 & Level 3 from LG Electronics South Korea.- Best LGE Functional Employee- May 2014 & Aug 2015. Show less

Ballarpur Industries Ltd (BILT), part of the us$ 4 billion Avantha Group, is India’s largest manufacture of Writing & printing (W&P) paper.- Responsible for Pan India retail supply chain operations.- Directly handling operations of 10 retail warehouses in all India and 1 mother warehouse.- To liaison with 3PL, C&F, Octroi agents, Express service providers and transporters, negotiating commercials and managing contracts in ARIBA spend management.- Yearly and Quarterly… Show more Ballarpur Industries Ltd (BILT), part of the us$ 4 billion Avantha Group, is India’s largest manufacture of Writing & printing (W&P) paper.- Responsible for Pan India retail supply chain operations.- Directly handling operations of 10 retail warehouses in all India and 1 mother warehouse.- To liaison with 3PL, C&F, Octroi agents, Express service providers and transporters, negotiating commercials and managing contracts in ARIBA spend management.- Yearly and Quarterly Supply Chain Budget planning and controlling cost factors.- Audit and SOP compliance at warehouse level.- Distribution planning to achieve 100% OTIF and monitoring supply efficiency.- Project planning and implementation for Logistics cost reduction and improving operational efficiency.- Ensuring timely release of Vendor payments.- Coordinating with Sales and buying team for Paper planning and stock arrangements at warehouses.- Inventory Management in Oracle Retek & R12 and Smart Shop.Special Achievements/Team Project Undertaken- Supply Chain Cost reduction- Merged warehouse operations of two BILT Businesses viz. P3 Retail and OSSB (Distribution network) at 4 common warehouse locations.- Redesigned warehouse commercials of 3 locations for cost reduction without affecting supply efficiency.- New vendor introduction in business and their development.Functional Responsibilities:-- Worked on the Application upgrade from Smart Shop to Oracle R12 .Helped the implementation team in transferring the stock status and inventory data.- Imparted training to the end users in warehouses on the upgraded application usage.- Documented the change in application with the enhanced features and workflow. Show less