Who is Vivek Gala? Overview
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Quick answer
Vivek Gala is listed as Head Of Operations at Snapmint, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at snapmint.com and a matched LinkedIn profile for Vivek Gala.
Vivek Gala previously worked as Chief Business Officer at Qdnet Technologies Private Limited and Business Consultant at Qdnet Technologies Private Limited. Vivek Gala holds Executive Program In Business Management, Business Administration And Management, General from Indian Institute Of Management, Calcutta.
Company email context
Email format at Snapmint
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{first}.{last}@snapmint.com
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Profile bio
About Vivek Gala
Over 14 years’ experience across end-to-end Program/Project Management, Service Delivery and managing teams across geographies.Proven track record of establishing processes, SOPs, streamlining workflow and enhancing productivity.Proficient in organizing and conducting training programs for new employees and improving the efficiency of stakeholders.Excellent interpersonal skills with honed problem solving and analytical abilities.Specialties: Client Management, Program Management, Transition Management, Process Development, Quality Improvement, System Integration, Recruitment, Automation, Training & Development, Work Force Management
Listed skills include Global Business Development, Training, Databases, Vendor Management, and 26 others.
Current workplace
Vivek Gala's current company
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10 roles
Vivek Gala work experience
A career timeline built from the work history available for this profile.
Head Of Operations
Chief Business Officer
Qdnet Technologies Private Limited
Jun 2017 - Apr 2018
Business Consultant
Qdnet Technologies Private Limited
Assisted the Management team to measure their business performance in the market, identify what gaps are between where the business is and where they would like it to go.Implemented governance processes to integrate and evaluate business performance through financial scorecard and operational dashboards.Mapped existing skills to business requirements and.
Aug 2016 - May 2017
Head Of Business Operations
Charged with managing ~Rs.6.5cr/$1MM operational budget, leading a team of 10 across Operations, Project Management, Accounts and HR.Responsible for leading and managing all financial and other metric reporting to regional / group management including revenue recognition and project profitability.Lead, guided and supported the Project Management function.
Jan 2017 - May 2017
Senior Manager - Head Operations
Heading operations for strategic client projects worth ~Rs.25cr/$4MM, responsible for managing project financials, client deliverables, resource and vendor management, quality controls and technology initiatives.Lead a team of 10 reportees along with managing field teams comprising of 30+ FTE and 500+ freelancers.Optimised manpower requirements.
May 2014 - Aug 2016
Program Manager - Retail Measurement Services Operations
Lead a team of 3 Project Managers across Sri Lanka, Bangladesh and Nepal who were responsible for project scoping/execution of 10+ strategic/BAU programs across these regions.Program Lead for end to end implementation of Nielsen India’s Panel Security tool – the first country to deploy amongst all Nielsen global offices that was later rolled out to other.
Apr 2012 - Apr 2014
Assistant Manager - Project Management Services
Managing a team of 19 Project Managers responsible for end-to-end deliverables including questionnaire optimisation, survey checking, field management and data and report delivery.Responsible for setting up new client teams, transitioning the existing processes, building additional new processes and monitoring the same to ensure operational efficiency..
Jul 2006 - Apr 2012
Team Leader
Setup 9-member team for a 24X6 operations and transitioning the process from Mumbai to Bangalore with Zero Downtime.Responsible for mentoring and training the team on immigration rules, managing escalations, weekly reporting and managing day-to-day operations. Effectively improved Customer Satisfaction from around 40% to more than 75% in less than 5 months.
Dec 2005 - Jul 2006
Work Force Management Executive
Rostering and scheduling of employees on a weekly basis.Real-Time Queue monitoring and managing the floor call volumes and achieving the set targets.
Sep 2003 - Nov 2005
Team & coworkers
Colleagues at Snapmint
Other employees you can reach at snapmint.com. View company contacts →
LL
Lovepreet Love
Colleague at SnapmintChandigarh, Chandigarh, India, India
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SS
Sonu Sharma
Colleague at SnapmintGurugram, Haryana, India, India
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SK
Shuvendu Kumar
Colleague at SnapmintMumbai, Maharashtra, India, India
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SB
Supriya Bandabe
Colleague at SnapmintMumbai, Maharashtra, India, India
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MD
Madhusmita Das
Colleague at SnapmintGurugram, Haryana, India, India
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AJ
Akshat Jain
Colleague at SnapmintMumbai, Maharashtra, India, India
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HS
Harsimran Saini
Colleague at SnapmintDelhi, India, India
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KP
Kapish Patel
Colleague at SnapmintBengaluru, Karnataka, India, India
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AH
Adithya H
Colleague at SnapmintBengaluru, Karnataka, India, India
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DS
Daman Singh
Colleague at SnapmintJaipur, Rajasthan, India, India
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Lovepreet Love
Colleague at SnapmintChandigarh, Chandigarh, India, India
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SS
Sonu Sharma
Colleague at SnapmintGurugram, Haryana, India, India
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SK
Shuvendu Kumar
Colleague at SnapmintMumbai, Maharashtra, India, India
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SB
Supriya Bandabe
Colleague at SnapmintMumbai, Maharashtra, India, India
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MD
Madhusmita Das
Colleague at SnapmintGurugram, Haryana, India, India
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AJ
Akshat Jain
Colleague at SnapmintMumbai, Maharashtra, India, India
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HS
Harsimran Saini
Colleague at SnapmintDelhi, India, India
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KP
Kapish Patel
Colleague at SnapmintBengaluru, Karnataka, India, India
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AH
Adithya H
Colleague at SnapmintBengaluru, Karnataka, India, India
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DS
Daman Singh
Colleague at SnapmintJaipur, Rajasthan, India, India
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4 education records
Vivek Gala education
Executive Program In Business Management, Business Administration And Management, General
Bachelor Of Engineering - Be, Instrumentation
Vivekanand Education Society'S Institute Of Technology
Higher Secondary School, Science
Kishinchand Chellaram College Of Arts Commerce And Science
School
Dr. Antonio Da Silva High School
FAQ
Frequently asked questions about Vivek Gala
Quick answers generated from the profile data available on this page.
What company does Vivek Gala work for?
Vivek Gala works for Snapmint.
What is Vivek Gala's role at Snapmint?
Vivek Gala is listed as Head Of Operations at Snapmint.
What is Vivek Gala's email address?
AeroLeads has found 1 work email signal at @snapmint.com for Vivek Gala at Snapmint.
Where is Vivek Gala based?
Vivek Gala is based in Mumbai, Maharashtra, India while working with Snapmint.
What companies has Vivek Gala worked for?
Vivek Gala has worked for Snapmint, Qdnet Technologies Private Limited, Flamingo, Nielsen, and Ugam Solutions.
Who are Vivek Gala's colleagues at Snapmint?
Vivek Gala's colleagues at Snapmint include Lovepreet Love, Sonu Sharma, Shuvendu Kumar, Supriya Bandabe, and Madhusmita Das.
How can I contact Vivek Gala?
You can use AeroLeads to view verified contact signals for Vivek Gala at Snapmint, including work email, phone, and LinkedIn data when available.
What schools did Vivek Gala attend?
Vivek Gala holds Executive Program In Business Management, Business Administration And Management, General from Indian Institute Of Management, Calcutta.
What skills is Vivek Gala known for?
Vivek Gala is listed with skills including Global Business Development, Training, Databases, Vendor Management, Team Management, Project Management, Crm, and Management.
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