A senior management professional with experience in Business Management, IT and Business Operations in diverse roles across the organizational hierarchy.PROFESSIONAL SYNOPSIS More than 30 years of Business Operations, IT and Operations Management experience Expert in the analysis of sales trends and forecasting and Excel Dashboard creation Expert in customizing MS Excel to enhance productivity and to generate regular reports at the click of a button Adept in developing, implementing, and maintaining new processes and systems Maintains strong relationships with customers and internal members for identifying and providing solutions for their requirements Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on financial analysis High level of integrity and dependability with a strong sense of urgency and results-orientation Problem solver and creative thinker Demonstrated strong technical expertise in implementing new projects and processes and functioning as account manager of 7 clients Demonstrated abilities in defining IT strategies to match with organizational business objectives; conduct root-cause analysis on potential business impact related to change. Well versed in implementing various service improvement plans for enhancing existing business processes Adept at defining, leading and driving project operations effectively, through the implementation of several management dynamics including Strategic Execution Plans, Task & Resource Allocation, Team Management, Performance Monitoring / Supervision, Progress Reviews, Training & Development etc. Result-oriented leader and team player with team building and performance management skills, analytical & problem solver, pioneering internal & external communications and the ability to train, supervise, support, develop & guide talents. Possess in-depth exposure to the entire spectrum of Logistics & Supply Chain spanning planning, directing, coordinating activities of buyers and vendors involved in purchasing materials, products and services.