Vivek Gupta

Vivek Gupta Email and Phone Number

Talent Head | OD-Leadership Development, Facilitation | Certified Executive & Leadership Coach | Change Transformation Leader | People Experience | Certified Culture Ambassador | M&A | Speaker @ MPOWER Financing
washington, district of columbia, united states
Vivek Gupta's Location
Bengaluru, Karnataka, India, India
Vivek Gupta's Contact Details

Vivek Gupta work email

Vivek Gupta personal email

About Vivek Gupta

A dynamic leader with over 25 years of experience in diverse industries (IT, ITES, BFSI and Environmental services) across Leadership & Organizational Development, Human Resources, Management Consulting, Operations Management, Talent Management, M&A, Leading Organizational Change, Executive coaching and driving Diversity and Inclusion initiatives• As a certified culture ambassador, combined with my experience in leading organizational change, I have been instrumental in helping leadership teams define the organizational values, purpose and drove culture transformation during large M&As within the organization. • I work with leaders in diverse industries and provoke their thoughts as their thinking partner resulting in financial, professional and personal gains for my clients and their organizations.• Excellence in designing and facilitating Learning & Development Solutions in-line with business and growth objectives i.e., assessing learning and development needs/programs, articulating, designing and embedding learning.• As a certified Hogan, JDI 360, PAPI, IDI administrator, I support leaders identify their core strengths and achieve personal and business results. • An effective communicator with honed interpersonal, leadership, facilitation, coaching and problem solving skills.• Managed teams and individuals from diverse international/cultural backgrounds.Specialties: Performance & Leadership Coaching • Change and Culture Transformation • Diversity & Inclusion • Leadership Development • Succession Planning • Performance Evaluation & Rewards • Strategic Planning • People and Process Integration • Career Management • Leadership Mentoring • People Engagement •

Vivek Gupta's Current Company Details
MPOWER Financing

Mpower Financing

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Talent Head | OD-Leadership Development, Facilitation | Certified Executive & Leadership Coach | Change Transformation Leader | People Experience | Certified Culture Ambassador | M&A | Speaker
washington, district of columbia, united states
Employees:
71
Vivek Gupta Work Experience Details
  • Mpower Financing
    Sr. Director - Performance And Learning
    Mpower Financing Jan 2024 - Present
  • Visteon Corporation
    Director Talent Strategy & Business Excellence
    Visteon Corporation May 2022 - Jan 2024
    Bangalore Urban, Karnataka, India
  • Rentokil Initial
    Regional Manager L&D (Asia), Head Talent Management (India)
    Rentokil Initial Jan 2015 - May 2022
    Bengaluru, Karnataka, India
    • Design and deliver leadership programs across Asia focusing on Rentokil-Initial Core Competencies• Design and drive cross-geography strategies for talent management, employer brand and engagement initiatives, leadership development and succession planning• Develop and deliver key talent and development management initiatives including: on-boarding and induction, development, succession and retention.• Lead the DE&I delivery strategy for Asia across all leadership levels• Provide change management and business integration support for M&A activities across Asia• Coach leaders at various levels across Asia using various assessment tools (PAPI, Hogan and JDI 360°) to improve their personal & business productivity.
  • Anz
    Learning Lead
    Anz Feb 2014 - Dec 2014
    Bangalore, India
    Lead the in-country (geography) learning curricula design, development, delivery of learning solutions in line with local regulations and strategic business priorities. Deployed global learning solutions in-country (e.g. Leadership, Professional, Operations & Services etc.), managed Bangalore learning needs analysis (partnering with Head of HR), and designed and deployed geography-specific solutions, increased speed to market through blended delivery of learning methodologies, ensured maintenance and tracking of training records, accreditation and compliance via the LMS (The EDGE) through the global delivery model.The role was responsible for providing leadership and functional direction to the local learning shared services team supporting ANZ Operations and Technology and ANZ Support Services India in Bangalore, as well as providing local leadership for global learning roles.
  • Microsoft
    Operations Program Manager
    Microsoft Nov 2009 - Nov 2013
    Bangalore
    Business Management/Analysis • Lead the IGTSC L&D team, managing 26 L&D specialists/managers with a budget accountability of $ 1M USD• Performed strategic analyses of readiness needs and recommend actions to achieve consistent and scalable operations within India GTSC• Performed business operations modeling and capacity planning for cluster support teams and program leads • Conducted business analysis on operational performance against plan and provide L&D recommendations to increase performanceProject Management • Planed, lead, scheduled, and coordinated multiple L&D and business projects while interfacing with multiple stakeholders • Drove project management reporting framework to ensure execution of deliverables on time, in budget, and to quality standards
  • Ge Money Servicing
    Senior Manager
    Ge Money Servicing Aug 2007 - Jun 2009
    Hyderabad
    Managed the call quality function for the consumer finance business and subsequently the Training team for the entire site. Managed the knowledge delivery solutions for multiple clients across all LOBs - Retail consumer finance, Sales Finance, Risk management, Collections across two locations.Initiated customer centric initiatives for the site to drive better operational performance. Responsible for increasing the Voice Of Customer scores for the site. Collaborate with cross functional teams and stake holders to set and drive operational metrics.
  • Microsoft - Gtsc
    Team Manager
    Microsoft - Gtsc Jan 2005 - Aug 2007
    Bangalore
    Managed operations for the Technical Routing business of Microsoft GTSC in India.Established a training pedagogue to assimilate & establish new processes, collaborated with cross site Service Delivery Managers to ensure consistent delivery standards with vendor staff.Collaborated with cross site teams to manage service levels for the business, set and drive operations metrics. Led the Privacy initiative, managed product and process migrations from US to India for the TR business in Microsoft Bangalore.
  • Vanguard Business Process Pvt Ltd
    Manager Training
    Vanguard Business Process Pvt Ltd Apr 2004 - Jan 2005
    Bangalore
    Managed and standardized the Training and Development needs across all levels of the organization across 2 sites, managed the Training MIS & Training calendarConducted process, soft skills and behavioral training across junior and middle management levels. Client relationship management and transitioned the training process for a telecom client from UK to India.Worked closely with the Quality manager to design the CTQ parameters.
  • Khoday Contact Center
    Manager Training
    Khoday Contact Center Feb 2003 - Apr 2004
    Bangalore
    Built and managed the training team from inception. Managed and standardized the Training and Development needs across all levels of the organization, managed the Training MIS & Training calendar.Migrated two processes from US and UK to India. Designed and built the Knowledge base tool and CBTs.
  • Talisma Corporation
    Manager - Education Services
    Talisma Corporation Dec 2000 - Feb 2003
    Bangalore
    Managed the end to end CRM training needs of customers, partners and internal teams. Led e-CRM project implementations for a few customers in India and delivered pre-sales technical presentations. Developed customized training modules, including both traditional and media-based deliverables to customers in the APAC region.
  • Microland Ltd
    Associate Technical Executive - Training
    Microland Ltd Aug 1997 - Dec 2000
    Chennai

Vivek Gupta Skills

Team Management Crm Management Performance Management Process Improvement Training Change Management Vendor Management Cross Functional Team Leadership Strategy Bpo Employee Engagement Business Analysis Project Management Service Delivery Operations Management Talent Management Team Leadership Program Management Customer Relationship Management Recruiting Business Process Improvement Team Building Organizational Development Training Delivery Strategic Planning Communication Teamwork

Vivek Gupta Education Details

  • Guru Nanak College
    Guru Nanak College
    Accounts, Business Studies, Economics
  • Dav Higher Secondary School
    Dav Higher Secondary School

Frequently Asked Questions about Vivek Gupta

What company does Vivek Gupta work for?

Vivek Gupta works for Mpower Financing

What is Vivek Gupta's role at the current company?

Vivek Gupta's current role is Talent Head | OD-Leadership Development, Facilitation | Certified Executive & Leadership Coach | Change Transformation Leader | People Experience | Certified Culture Ambassador | M&A | Speaker.

What is Vivek Gupta's email address?

Vivek Gupta's email address is vi****@****hoo.com

What schools did Vivek Gupta attend?

Vivek Gupta attended Guru Nanak College, Dav Higher Secondary School.

What are some of Vivek Gupta's interests?

Vivek Gupta has interest in Children, Economic Empowerment, Environment, Health.

What skills is Vivek Gupta known for?

Vivek Gupta has skills like Team Management, Crm, Management, Performance Management, Process Improvement, Training, Change Management, Vendor Management, Cross Functional Team Leadership, Strategy, Bpo, Employee Engagement.

Who are Vivek Gupta's colleagues?

Vivek Gupta's colleagues are Ahad Farhan, Nitin Baria Baria, Sanjeev Rai, Felicia B., Shivani Ratnawat, Francesca Falcone, Shivam Kumar Sahu.

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