It Analyst
CurrentWorking with the biggest home internet provider company -Cogeco as a Technicalsupport Analyst Proven record of multi-tasking in different systems simultaneously and prioritizingcompeting demands. Determined best course of action to satisfy imminent business requirement. Helped client in fixing their issue with providing troubleshooting steps and create therecord of incident. Keep the record of client concern and investigate further with core team to get betterresults.