• Managed medium and large projects having budget of approx. INR 2.5M and achieved increase in company revenue by 10%• Directed end to end project lifecycle responsibilities including customer management, risk management, change management, onsite\offshore resource planning and implementation of projects plan with pre-set budgets and timelines• Spearheaded multiple projects and cross functional team of 10 resources at the time and ensuring project implementation fulfil Organisation’s goal• Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders• Supervised delivery management and post implementation support and achieved 98% customer satisfaction index• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects• Analysed and improved project management processes, including those related to requirements management, change control, and user acceptance testing

• Managed customer engagement to understand the requirement and delivered high quality responses for RFPs/RFIs/RFQs• Spearheaded and mentored team of 8 resources to deliver key optimisation projects for clients such as, Alcatel Lucent and Vodafone India • Assisted in subproject planning, budgeting and quality assurance efforts• Developed risk management plan, resource plan and implemented projects plan within pre-set budgets and timelines• Analysed to provide solutions to improve overall network performance by 15% and supervised action taken based on recommendations provided• Guided developers in requirement analysis, design verification and user acceptance testing

• Managed KPI monitoring and optimisation for various clients such as, 3GIS Sweden, MTEL Bulgaria and Bharti Airtel Africa and achieved improvement in network performance by 10%• Supervised and guided team of 6 resources to provide solutions to improve network coverage, quality and data performance• Analysed customer requirements and delivered high quality responses for RFPs/RFIs/RFQs• Developed resource plan and implemented delivery plan within pre-set budgets and timelines• Designed and managed training programs for the resources increasing the overall competency of the department by 15%• Spearheaded implementation of CMMI and quality processes in the project