Vivek Rai Email & Phone Number

London, United Kingdom

London, United Kingdom

Mumbai Area, India

• Managed medium and large projects having budget of approx. INR 2.5M and achieved increase in company revenue by 10%
• Directed end to end project lifecycle responsibilities including customer management, risk management, change management, onsite\offshore resource planning and implementation of projects plan with pre-set budgets and.
• Spearheaded multiple projects and cross functional team of 10 resources at the time and ensuring project implementation fulfil Organisation’s goal
• Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders
• Supervised delivery management and post implementation support and achieved 98% customer satisfaction index
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects

Jamshedpur Area, India

Gurgaon, India

• Managed customer engagement to understand the requirement and delivered high quality responses for RFPs/RFIs/RFQs
• Spearheaded and mentored team of 8 resources to deliver key optimisation projects for clients such as, Alcatel Lucent and Vodafone India
• Assisted in subproject planning, budgeting and quality assurance efforts
• Developed risk management plan, resource plan and implemented projects plan within pre-set budgets and timelines
• Analysed to provide solutions to improve overall network performance by 15% and supervised action taken based on recommendations provided
• Guided developers in requirement analysis, design verification and user acceptance testing

Noida Area, India

• Managed KPI monitoring and optimisation for various clients such as, 3GIS Sweden, MTEL Bulgaria and Bharti Airtel Africa and achieved improvement in network performance by 10%
• Supervised and guided team of 6 resources to provide solutions to improve network coverage, quality and data performance
• Analysed customer requirements and delivered high quality responses for RFPs/RFIs/RFQs
• Developed resource plan and implemented delivery plan within pre-set budgets and timelines
• Designed and managed training programs for the resources increasing the overall competency of the department by 15%
• Spearheaded implementation of CMMI and quality processes in the project

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor'S Degree, Electrical, Electronics And Communications Engineering