Vivek Thapa Email & Phone Number

Dehradun, Uttarakhand, India

• Responsible for end to end Operation Management for Internal and External Clients
• Responsible for end to end Vendor Management, Procurement and Follow-Ups
• Responsible for seamless Project Management and delivery
• Responsible for end to end Logistics Management as per project requirement
• Accountable for TAT maintenance and on-time delivery along with escalation
• Management and handling of errors and issues related to project

Gurgaon, India

At BT, I perform as the primary interaction point for the BTGS contract and business management community, performing various commercial and operational functions. I work with the CDSS GBFM team for Zurich Insurance Group (CSR – OM), and serve as a member of the Operations and Pricing team. I also drive the Inventory Management, Resource Reconciliation.

Gurgaon, India

Within the scope of my role as a Process Associate, I primarily assisted the seller support services for Amazon US and UK customers. I served as a crucial resource, and provided timely and accurate operational support to merchants selling on the Amazon platform. I addressed system issues, and provided process improvements, all while adhering to service.

Bachelor Of Business Administration (B.B.A.), Marketing

● Awarded 1st prize in Group Song category in college fest GraFest 2012; portrayed Lead Guitarist for college band “Overdrive” ● Succeeded.

Senior Secondary School, Business/Commerce, General