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Vivek Patil Email & Phone Number

Principal Digital Customer Experience at Discover Financial Services
Location: Hoffman Estates, Illinois, United States 9 work roles 2 schools
1 work email found @discover.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Role
Principal Digital Customer Experience
Location
Hoffman Estates, Illinois, United States
Company size

Who is Vivek Patil? Overview

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Vivek Patil is listed as Principal Digital Customer Experience at Discover Financial Services, a with 21509 employees, based in Hoffman Estates, Illinois, United States. AeroLeads shows a work email signal at discover.com and a matched LinkedIn profile for Vivek Patil.

Vivek Patil previously worked as Operations and Strategy at Discover Financial Services and Product Management at Sears Holdings Corporation. Vivek Patil holds Master Of Business Administration (Mba), Business Analytics | Operations from William & Mary.

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Email format at Discover Financial Services

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{first}{last}@discover.com
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Profile bio

About Vivek Patil

MBA in Analytics and Operations with over a decade of proven record in delivering strategic products and providing solutions to business problems.I am passionate about building customer centric products and strategic solutions rooted in data and Analytics that aid decisions and help control unpredictability for my teams and for my organizations to thrive.Work experience :Currently working on building strategic digital customer experience solutions using Analytics and data for Discover Products. Previously worked with Sears Holdings on building solutions using Machine Learning models and data patterns to execute strategies, targets, and opportunities for profitability.Past work for Sears Holdings Corp. in Margin Performance and Analytics to plan, forecast, allocate and track sales for products in Drive Aisles and Check Out Areas. Worked for a retail company - La Tienda in its Supply Chain division that included purchasing, forecasting, business analysis and supply/demand analysisExperienced in working with and leading diverse teams of varying sizes at both onsite(USA) and offshore(India) in building products and in projects that included 'Upgrade', 'Integration' and support projects of Oracle ERP.Over 8 years of consulting, development and techno-functional experience in Supply Chain Management and Project Accounting. Experienced in consulting,designing and developing products in diverse areas including Order Management, Inventory, iStore, Project Accounting, iStore integration, Time and Management, and Professional Services Automation(Oracle Project Management). Skill/Specialties include: - Analytics- SQL,PostgreSQL,Teradata- Machine Learning- Product Management- Information Technology- Supply and Demand Analysis- Forecasting- Supply Chain Management- Enterprise solutions- Enterprise Resource Planning (ERP)- Customization, Integration and Upgrade projects - Database Management- Oracle Apps techno-functional consulting- Business Analytics - Lean-Six Sigma Green Belt

Listed skills include Pl/Sql, Microsoft Office, Microsoft Excel, Sql, and 21 others.

Current workplace

Vivek Patil's current company

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Discover Financial Services
Discover Financial Services
Principal Digital Customer Experience
Hoffman Estates, IL, US
Website
Employees
21509
AeroLeads page
9 roles

Vivek Patil work experience

A career timeline built from the work history available for this profile.

Principal Digital Customer Experience

Current

Riverwoods, Il, Us

Digital and Customer Experience Strategy | Analytics | Discover Financial Services

Jul 2023 - Present

Product Management

Chicago, Il, Us

• Product lead to build, operationalize and automate a machine to segment and target the right customers with the right offers using Analytics and Machine Learning models, significantly improving conversion and acquisition rates• Cross-functional lead to derive and implement recommendations using Analytics and Machine Learning models that straddle across various functions of Marketing, Supply Chain, Pricing and Inventory to improve store productivity, email targeting, member marketing and business buy plans• Successfully introduced Sears Drive Aisle product, an area that helps generate over $200 Million in sales for various business units at Sears – which entailed selecting merchandise, analyzing profitability, and allocating best products in aisles, cash registers/thresholds of Sears stores• Built a ranking tool for products based on profit potential, seasonal relevance, and historical performance by collaborating with marketing and store operations teams to place the best assortment of products and to provide solutions to cross-merchandising needs of various business units• Improved merchandising decisions and continuous-learning methods by creating a tracking process that involved weekly/monthly/quarterly reports to track sales and increase productivity using Teradata, SQL and ALEX, a micro-strategy tool

Nov 2017 - Jan 2020

Analytics | Margin Perfomance

Chicago, Il, Us

 Successfully implemented Sears Drive Aisle process, an area that helps generate over $200 Million in sales for various business units at Sears – which entailed candidating merchandize, analyzing profitability, and allocating the best products in aisles, cash register counters/thresholds of Sears stores Built a new analysis tool for ranking/allocation of products based on profit potential, seasonal relevance, and historical performance Collaborated and coordinated with business partners to examine the best assortment of products and provide solutions to cross-merchandising needs of different business units Presented to the format president and business leaders - holiday plan 2016 for drive areas of Sears stores to increase sales by at least 20% for products that go on the prime real estate for Sears stores Improved decisions by creating a tracking process that involved weekly/monthly/quarterly reports to track sales and increase productivity using Teradata, SQL and ALEX, a micro-strategy tool Forecast weekly sales for drive areas across Sears stores to measure weekly variance and track performance

Jul 2015 - Aug 2018

Business Analyst | Supply Chain

Beaumaris, Gb

 Analyzed profitability over a period of one year based on price and weight of orders and recommended shipping carrier changes for orders less than 6 pounds saving shipping costs of about 12% Using Analytics, successfully derived profitability of various modes of shipping for different zones across the US and recommended changes in rates Presented to the CEO, COO and Director of Operations – recommendations on ways to reduce costs and lead time, based on historical data from two different ERPs – Mail Order Management(MOM) and Epicor Analyzed and forecasted market trends for perishable products using Google Analytics and Google Trends Introduced a new tracking mechanism for inventory, shipping and purchasing reports using Crystal Reports

May 2014 - May 2015

Dy. Systems Manager

Navi Mumbai, Maharashtra, In

Dy. Manager - Mobility and Upgrade(Oracle Applications - Project Accounting)• Led a team to provide solutions to business requirements of Clients in Oracle ERP • Led techno-functional team that successfully upgraded Enterprise Resource Planning(ERP) Oracle Applications from Oracle 11i to Oracle R12 in client systems• Designed and developed a time-tracking application for iPads/iPods, a first-of-its-kind venture for clients

Aug 2010 - Jul 2013

Team Lead

New York, Ny, Us

Onsite Lead and Technical Consultant• Led a 6-member team for iStore Integration Project, part of Enterprise Systems (in Supply Chain Management) for clients, saving at least $200,000• Increased net revenue by $80,000 while working as a Subject Matter Expert (SME) and Onsite Lead; Interacted with business leads of Enterprise systems to procure additional assignments• Streamlined and automated processes of client enterprise systems that reduced cost overhead by $20,000• Collaborated with auditors to make an application called ‘WEBTIME’ SOX-compliant, resulting in a more secured and robust time-tracking system for clients

Dec 2007 - Jul 2010

Senior Software Engineer

New York, Ny, Us

Developer - Oracle Applications• Designed and developed custom solutions for Enterprise Resource Planning and Supply Chain applications such as iStore, Order Management (OM), Project Accounting, Resource Management and Oracle Project Management• Trained employees in ERP and Oracle Applications as member of COE (Center Of Excellence); created process and knowledge transition documents• Collaborated on month-end, quarter-end and year-end financial processing for Clients

Dec 2005 - Dec 2007
Team & coworkers

Colleagues at Discover Financial Services

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2 education records

Vivek Patil education

Master Of Business Administration (Mba), Business Analytics | Operations

William & Mary

Bachelor Of Engineering (B.E.), Computer Science

Visvesvaraya Technological University
FAQ

Frequently asked questions about Vivek Patil

Quick answers generated from the profile data available on this page.

What company does Vivek Patil work for?

Vivek Patil works for Discover Financial Services.

What is Vivek Patil's role at Discover Financial Services?

Vivek Patil is listed as Principal Digital Customer Experience at Discover Financial Services.

What is Vivek Patil's email address?

AeroLeads has found 1 work email signal at @discover.com for Vivek Patil at Discover Financial Services.

Where is Vivek Patil based?

Vivek Patil is based in Hoffman Estates, Illinois, United States while working with Discover Financial Services.

What companies has Vivek Patil worked for?

Vivek Patil has worked for Discover Financial Services, Sears Holdings Corporation, La Tienda, Hexaware Technologies, and Keane.

Who are Vivek Patil's colleagues at Discover Financial Services?

Vivek Patil's colleagues at Discover Financial Services include Fernanda Artanduaga, Tim Fleming, Hussein Najem, Aliyah Tiller, and Shaun Ensign.

How can I contact Vivek Patil?

You can use AeroLeads to view verified contact signals for Vivek Patil at Discover Financial Services, including work email, phone, and LinkedIn data when available.

What schools did Vivek Patil attend?

Vivek Patil holds Master Of Business Administration (Mba), Business Analytics | Operations from William & Mary.

What skills is Vivek Patil known for?

Vivek Patil is listed with skills including Pl/Sql, Microsoft Office, Microsoft Excel, Sql, Oracle E Business Suite, Oracle, Supply Chain Management, and Oracle Pl/Sql Development.

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