Viviane Santos Email and Phone Number
Woman, Mother, Problem-solver, and Team Leader. I have developed my career in the logistics area based on the transformation of processes and people. I consider myself an agile and resilient person. I use the knowledge and information related to my projects to improve the management and department. I am always thinking about how to innovate and deliver great results for the company. I am a flexible, dynamic, communicative, creative, innovative, and organized person.- Supply Chain professional with +20 years of experience in diverse areas of Logistics, Planning, Procurement, and Foreign Trade.- Excellent communication and Advanced analytical skills, including presentation and negotiation abilities, and the ability to build a strong rapport with partners, clients, and teams to provide quality service. - Excellent problem-solving, decision-making, and organizational skills. I work in a fast-paced, deadline-oriented environment.- Leader at diversity group focused on a gender group (Women): mentor, Talk, training women to improve their leadership, active listening, and social programs.- Skills: project management, people management, strategic planning, annual planning, and budget control.
Unilever
View- Website:
- unilever.com
- Employees:
- 124305
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Gerente De Compras And Procurement LatamUnileverState Of São Paulo, Brazil -
Sr Transformation ManagerAb Inbev Feb 2024 - PresentCampinasResponsible for developing, implementing and implementing the Operational Excellence and Governance Program in all ABI service centers, enabling operational performance with process mapping, service catalog and operational standards in a sustainable and compliant manner. My role also includes designing and implementing the end-to-end KPI control tower for the Risk Management, Finance, Purchasing and Payments areas. The implementation of the NPS system for the service centers, customer-centricity analysis, and management of these indicators are also included, as well as collaborating with the Internal Control and Global Risk Management teams to build a risk management framework for global operations. In addition, I am responsible for establishing global operational goals and the cascading process, as well as performance review routines and external and internal events. -
Sr Global Project ManagerAnheuser-Busch Inbev Oct 2019 - Mar 2024Campinas, São Paulo•Amount of USD 4.2 Mio; volume ~8.5MM of shipments per year•Manage Transport Solutions Projects across 6 zones, covering TMS implementation, upgrade, integration, and architectural support.•Working with diverse teams and led programs, ensuring accountability of Engineering and Product teams, while adhering to agreed-upon delivery frameworks, including non-functional aspects like security and performance.Main achievements:•Achieved savings of USD 15,4Mio in 2022, USD 22,4 Mio in 2021 and USD 32,8Mio 2020.•Implemented TMS system/modules across multiple zones.•Conducted NPS and KPI surveys across the zones.•Standardized and improved 24/7 support model across all zones.•Improved monitoring alerts using Data Dog.•Established visibility of controls in Power BI (Economy, NPS, Contract, Project, Ticket).•Facilitated the sharing of best practices across zones, including NPS, snow integration, error management, URL, Azure, etc. -
Operational Manager - Import And ExportAmbev Aug 2016 - Sep 2019Jaguariúna - Sp•Amount of ~R$ 1.6Bi; Volume of ~2.7K process per year, team of 14 employees.•Managed the direct import and export team, overseeing finished goods, raw materials, and packaging.•Held responsibility for budgeting and cost control of international logistics, including VLC Value Logistics Cost and CMI International Movements Cost, as well as accounting tasks such as year-end closure and provisions for approximately 300 processes per month in 2016 and 2017.Main Achievements: • Achieved savings of R$2.2 Mio in 2019, R$78 Mio in 2018, and R$42.9 Mio in 2017.•Enhanced team engagement with scores of 96% in 2019, 99% in 2018, 84% in 2017, and 94% in 2016 (previously 64%).•Better Excellence Process results: 2018: 96.4%, 2017: 92.7% (3° position at BSC); •Yellow Belt: Standardization and Cost Reduction of Imported Materials•Yellow Belt: Standardization and Reduction in Accounting Reporting Time•Successfully delivered 270% of the Corona Distribution plan.•Reduced the timeline for accountability delivery to 15 days from approximately 27 days.•Achieved a 15% reduction in tickets.•Improved the KPI's management, implemented monitoring and control dashboards. -
Regional Planning Specialist - Capex - Returnable AssetsAmbev Jan 2014 - Jul 2016São Paulo, São Paulo, Brazil• Managed assets worth ~R$580 million, overseeing the creation of one-year (1YP) and three-year (3YP) budget plans.• Responsible for providing Strategic and Execution plans to buy and distribute returnable assets in several locations, including Brazil, the Dominican Republic, Guatemala and Cuba. (~35 plants and 110 distribution centers). • Responsible for managing and controlling the stocks, lending, innovation volume, transfer between plants and DCs, and to the volume to be loaned to wholesalers and DC’s.• Main Achievements: • Successfully developed and implemented a project to exchange returnable plastic beer crates in 4 Regions in Brazil (North, Northeast, South and Midwest). • Implemented bar code at beer crate to improve the control at wholesalers and reduce loss; • Revised all integration plans in Brazil, leading to a significant reduction in CAPEX costs • Initiated the returnable asset inventory control process at Distribution Centers -
Regional Sourcing Manager / ProcurementAmbev Jan 2011 - Dec 2013São Paulo, São Paulo, Brazil• Managed end-to-end Sourcing process covering strategy development, negotiations, and execution of contracts for a portfolio totaling R$255 Mio (Direct) and R$155 Mio (Indirect) for Central and South America (14 countries).Complete Sourcing Strategy (Approach, Strategy, electronic auction, negotiation, implementation plan, and contract). Team of 8 direct and indirect people.Indirect: Cleaning, Catering, Gardening, and third-party contracts. Catering (66 plants) Cleaning (115 plants) Direct: Corrugated Cardboard Boxes, Glue, Adhesives, CO2, Chemicals, etc.• Main achievements:• Obtained a substantial improvement in payment terms, improving in ~48 days to achieve 120 days.• Save 4.3% over budget on corrugated boxes.• Best results in the last 5 years in catering and cleaning service contracts. (Zero budget impact and international recognition received)• Improved governance and SLA and new cost calculation tool. -
Import And Export Project LeadAmbev Jan 2010 - Dec 2010Jaguariúna, São Paulo, BrazilImport and Export Project Supervisor @ Cans Project – ~USD 150MM. Strategy and Operational management to draw the Import and export structure and operational flow including vendors to support the operation (brokers, freight forwarder, warehouse, etc). Volume ~500 container per month and ~1300 container during summertime. Export: all flow to deliver the temporary admission. Results: Delivery more than 15K cntrs with ZERO Demurrage Cost, no difference at Cash Flow related to the CAPEX: USD 150MM + 100% of the team reallocated in the operation after the project -
Senior Logistics AnalystAmbev Aug 2008 - Dec 2009Jaguariúna, São Paulo, Brazil– Canadian Operation. Responsible to provide all the knowledge transfer from Canada Activities related to Freight payment and Control to BSC Brazil. - Department restructuring, freight provisioning, monitoring, and approval of pending freight invoices with Procurement, Master Data, and main departments. - Results: Reduced the invoices' passive from 1200/month to 80/month;- Management Skill: Define SLA’s, control SOX audit, support Excellence Program, SOP, 5S and process mapping Freight -
Logistic AnalystAmbev Jan 2008 - Aug 2008Jaguariúna, São Paulo, Brazil– Canadian Operation. Provide glass production plan and delivery of supply of glass bottles for 7 plants in Canada without production disruption + administrative controls. - Management Skill: Define SLA’s, control SOX audit, support Excellence Program, SOP, 5S and process mapping Freight. -
Junior Logistics AnalystAmbev Jun 2006 - Dec 2007Jaguariúna, São Paulo, Brazil– Canadian Operation – Responsible to provide all the knowledge transfer from Canada Activities related to Import and Export to BSC Brazil and to delivery of all imported finished goods from Europe and Brazil to Canada + the distribution to all wholesalers and inter-province transfers inside Canada.- Management Skill: control SLAs, apply SOX audit, support Excellence Program, SOP and 5S -
Import AnalystMercocamp Jan 2006 - May 2006PaulíniaResponsible to follow the production plan, request the raw material to supplier and follow the shipment end to end including Broker and revenue procedure. Check and approval of import documents. Provide report for Production and Foreign Trade managers. Support to 2 plants in Brazil. Demurrage and import expenses control.
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Sr. Pricing AnalystGate Express Global Logistic Services Dec 2003 - Jan 2006Pricing Assistant: Responsible to negotiate the import and export price with partners (shipowner, air companies, warehouse, brokers, etc.), provide minimal sales price to sales department, besides that, provide studies to special and big cargos as roll roll shipments, extra weight and dimension goods. Negotiation direct with others partner around the world to build the standard Price and support sales department with BIDs.Commercial Assistant: Responsible to provide in house sales, send import and export quotation to customers related to air and ocean freight and international road shipments. Telemarketing. Checking prices direct with other partners around the world.
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Commercial Assistant - Internal SalesPanalpina Jul 2002 - Dec 2003Campinase Região, BrasilIn-house sales, Client controls, Support to Sales Manager. Responsible for the production and sales result, also for the import and export Quotation for air, ocean and road shipments, also responsible to provide quotation for big Tenders / BIDs. Won the program give your idea and win a micro-system in 2003.
Viviane Santos Education Details
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Information Technology Management -
Postgraduate -
Graduation
Frequently Asked Questions about Viviane Santos
What company does Viviane Santos work for?
Viviane Santos works for Unilever
What is Viviane Santos's role at the current company?
Viviane Santos's current role is Gerente de compras and procurement LATAM.
What schools did Viviane Santos attend?
Viviane Santos attended Centro Universitário De Jaguariúna - Unifaj, Universidade Estadual De Campinas, Esamc, Universidade Paulista.
Who are Viviane Santos's colleagues?
Viviane Santos's colleagues are Ben Roos, Sang Nguyen Thanh, Roettinger Anton, Henryk Loska, Omid Jabbari, Amalia Kumala, Arun Elangovan.
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Viviane Santos
Sales Manager | Inside Saltes | Customer Service Experience | Data DrivenCampinas, Sp1yahoo.com.br -
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