Vivian Tang Email & Phone Number

Fountain Valley, Ca

Fountain Valley, Ca

• Responded to customers’ inquiries, improved engagement with merchandise and their usages, and provided outstanding customer service• Managed the online sales and inventory, while ensuring the continuation and enhancements of services

Long Beach, Ca

• Conducted and researched the effect of climate change on the water surface and tested the water quality during low and high flows in the Santa Ana River Watershed• Performed data collection, computational analysis, and researched the Santa Ana River Basin’s physical characteristics, environmental issues, and urban development to see how it affected the natural inhabitants in the watershed

Orange County, California Area

• Successfully supervised 50+ sellers by assisting with escalated issues and resolving parking related complications• Improved the operations and eliminated inefficiencies by working closely with other departments to guarantee smooth event operation• Won the Golden Orange County Fair award as parking seller of the year for providing outstanding customer services and always maintaining a positive attitude

Long Beach, California

• Conducted a research study to determine the nutrients level and other physicochemical parameters in runoff water from the Dominguez Channel, LA Harbor Watershed and beach water that affected Enterococcus spp.’s growth at the Inner Cabrillo Beach, Port of Los Angeles• Collected water samples weekly at the salt marsh conservation area and performed microbiological analysis and physicochemical testing that included carbon concentrations (COD), ammonium ions, nitrite ions, nitrate ions, total nitrogen, total phosphorus, and orthophosphate

Long Beach, Ca

• Front-office professional with knowledge and experience with selling tickets and assisted the box office supervisors• Greeted patrons and managed incoming customer service inquiries and fulfillment via phone and in person at the will-call window

Long Beach, Ca

• Handled confidential papers and documents for professors and staffs and assisted the Director in the Educational Effectiveness Center for the Business Department. • Sorted, copied, and distributed various important documents and syllabuses for the supervisor and professors.

Master Of Science - Ms, Civil Engineering

Bachelor Of Science (Bs), Civil Engineering

Activities and Societies: • Earthquake Engineering Research Institute (EERI), Secretary • Civil Engineering Honor Society (Chi Epsilon).

Education record

Activities and Societies: Tennis, Red Cross