Vivien Hale Nelsen Email & Phone Number

Manhattan, New York, United States

• Grew our podcasts, Metrics That Measure Up and SaaS Talk™, from inception to thriving communities with over 52,000 and 55,000 listeners, consistently ranking in the Top 20s on Apple Podcasts in the Business category in the United States • Revamping the company's visual identity through the creation of captivating promotional graphics and materials to elevate brand visibility and recognition• Pioneering an innovative social media strategy, actively engaging with our audience, and cultivating a thriving online community on platforms such as LinkedIn and Instagram• Harnessing the power of our extensive podcast library, transforming hours of content into compelling and value-driven material distributed across various channels to stimulate engagement and foster meaningful conversations• Playing a pivotal role in the success of major online events, including "SaaS Metrics Palooza" and "SaaS Solution Showcase," by seamlessly integrating design expertise, executing impactful promotional activities, and adeptly managing social media presence to ensure a seamless and memorable experience for participants

New York, United States

Shaping the narrative for "SaaS Talk™ with the Metrics Brothers," a top-ranking U.S. business podcast hosted by B2B SaaS figures Dave Kellogg and Ray Rike with over 55,000 listeners worldwide.• Transforming industry insights into captivating audio episodes for B2B SaaS professionals through expert editing and post-production• Enhancing the listener's experience with engaging video content, adding a visual dimension to the podcast• Amplifying critical insights for customer acquisition, retention, and expansion success, solidifying "SaaS Talk™" as a go-to resource for B2B SaaS enthusiasts• Bringing metrics to life through skillful editing, making complex data accessible and actionable

San Francisco Bay Area

Leading audio production for top-ranked U.S. business podcast "Metrics That Measure Up," a B2B SaaS podcast with over 52,000 listeners worldwide.

United States

Built a professional website for "Data and Diagnosis-Driven Selling," a book for modern B2B Sellers that combines the power of diagnosing business problems and the insights developed by leveraging high-quality B2B data, metrics, and artificial intelligence.

New York City Metropolitan Area

Built a professional website for "SaaS Metrics Standards Board," a group of SaaS industry metrics thought leaders identifying the pain and challenges created by the lack of standards for SaaS Metrics calculation and bringing together a coalition to publish the first ever “SaaS Metrics Standards Documentation."

Makati, National Capital Region, Philippines

• Collaborated seamlessly with the Review Team to meticulously validate and enhance the accuracy of titles and keywords across diverse content types, including photos, graphics, videos, audio, and stickers• Conducted routine metadata reviews with precision, systematically eliminating unnecessary tags for optimal content clarity• Actively contributed to innovation initiatives, including Artificial Intelligence (AI) testing, aimed at elevating review processes and tools for enhanced efficiency• Stayed up-to-date on the latest trends in various content types through thorough online research, ensuring continuous alignment with industry advancements• Demonstrated a keen awareness of expected deadlines, content preferences, and metadata guidelines, ensuring a comprehensive understanding for effective task execution

Manila, National Capital Region, Philippines

• Conducted comprehensive reviews of high-volume elements like photos and graphics within a deadline-driven environment• Ensured elements possessed accurate, relevant, fresh, and on-trend titles and keywords

Makati, National Capital Region, Philippines

• Cultivated meaningful connections with showroom guests and clients through personalized interactions via email, SMS, and social media• Spearheaded seamless showroom operations, demonstrating adept management of both onsite and online inventory• Ensured real-time accuracy by diligently updating daily sales records and implementing effective expense tracking and basic bookkeeping• Played a pivotal role in refining retail, wholesale, and marketing strategies, contributing to overall business growth• Orchestrated end-to-end order management, fulfillment, and delivery processes with precision and efficiency• Provided crucial production support by overseeing deliveries and maintaining rigorous quality assurance standards• Monitored and reported on social media metrics, leveraging insights to enhance the brand's online presence and engagement

Taguig, National Capital Region, Philippines

• Managed all social media accounts (Instagram, Facebook, LinkedIn) and crafted weekly newsletters for local and international business clients• Stayed informed about competitors and identified key accounts, fostering relationships to retain clients• Built trust with major clients, understanding their needs, proposing solutions, and ensuring satisfaction through consistent communication and check-ins• Facilitated communication between key clients and internal teams, resolving issues promptly• Actively generated new project leads, establishing connections and reporting weekly activities

Caramoan, Bicol Region, Philippines

Game Tester for Survivor Denmark (Robinson Ekspeditionen), Hungary (Survivor - a sziget) & Finland (Selviytyjät Suomi)

Makati City

• Systematically documented meetings and workshops attended by the GIZ Project Manager• Facilitated seamless coordination with GIZ team members across various regions in the Philippines and Germany• Provided vital support to ProGED in meeting reporting and documentation requirements, including active involvement in the preparation and execution of the ProGED Final Evaluation• Compiled, edited, and distributed engaging articles for the monthly ProGED newsletter

Makati City, Philippines

• Administered social media and email accounts, efficiently managing daily online orders• Supported day-to-day shop operations, including opening/closing, inventory, and customer service• Contributed to styling, visual merchandising, and modeled/photographed sneakers and streetwear apparel for the website and social media

Makati, Philippines

• Conducted comprehensive competitor research, crafted engaging company newsletters, and established connections with sponsors and marketing partners• Spearheaded a remarkable 30% growth in Aruga's social media followers through strategic hashtag implementation and post scheduling• Delved into in-depth research, analysis, and comparison of competitor hotel trends, rates, and offers, ensuring Aruga stays ahead in the market• Orchestrated collaboration with sponsors to produce the Aruga by Rockwell Lifestyle Guide pamphlet• Designed the template for Aruga by Rockwell's online newsletter, ensuring a polished and professional communication platform

Mandaluyong City, Philippines

• Crafted compelling content for the magazine, including articles, features, and engaging mini-quizzes• Played a key role in styling during photoshoots, contributing to the visual appeal of the magazine• Attended and covered media events, conducting insightful interviews with both local and international personalities• Authored write-ups and reviews for the magazine's blog, enhancing its online presence with thoughtful and engaging content

Communication Arts & Marketing

Activities and Societies: - Archer's Network Sports & News Reporter - Lasallian Youth Orchestra Marketing Committee - Arts College.

A1 - B2 Deutsch, German Language And Literature