Business Analyst with 3+ years of experience designing and optimizing [e.g. business processes in the supply chain and logistics domain]. Detailed-oriented and responsible BA with a get-it-done, high-quality product spirit, and customer focus attitude. Technical proficiencies below:• Wireframe tools: Balsamiq Mockups, Figma, Adobe XD.• Database management tools: Navicat, SqlDbx.• Project management tools: Jira, Asana, Confluence.• Visual Management: Draw.io, Miro.• Windows, Microsoft Office, Microsoft Visio.• Agile/ Scrum framework.• Business Analyst role, Product Owner roleOutside of the professional arena, you'll find me engaging in sports, indulging my curiosity in learning new things, and satisfying my wanderlust by exploring new places. Opportunities, where I may serve as a bridge between the business and IT sides in order to accomplish worthwhile goals, fascinate me.I love connecting with new people, give me a shout at viviphan157@gmail.com or here on LinkedIn!