Viviane R. Email & Phone Number

New York, New York, United States

Resource Allocation & OperationsServe as a key resource partner to North American creative and strategy teams, making staffing decisions based on skills, levels, workload, and financial feasibility to meet project and business goals.Leadership CollaborationAct as a strategic advisor for resource planning with the CCO, ECD, Head of Global Strategy, and senior leadership. Facilitate weekly resourcing sessions to ensure alignment on staffing needs for current and pipeline projects.Forecasting, Capacity Planning & Proactive Talent PlanningManage forecasting and capacity planning initiatives across North America, partnering with client services, business development, finance, talent acquisition, and HR to anticipate and prepare for project demands.Freelance Engagement & Budget OversightManage all freelance and contract worker engagements across disciplines, including budget tracking and compliance with financial forecasts. Responsible for reporting on utilization and actuals versus sold.Cross-Departmental CollaborationCoordinate with global teams (Europe, APAC, MEA) to leverage resources, maintaining a holistic view of department staffing and resource priorities.

Staffing OptimizationManaged resourcing for creative and strategy teams to meet client needs. Facilitated weekly resource allocation meetings to resolve conflicts and ensure proper staffingResource Reporting & Data TrackingEnhanced accuracy in freelance tracking and data reporting, tracked timesheets, providing insights for leadership on staffing trends, utilization, and cost efficiencies.Process Improvement & Workflow ManagementImproved workflows to promote efficiency and established guidelines for resource management.Team ManagementOversaw a Resource Coordinator delegating responsibilities to improve the resourcing team's efficiency.

Greater New York City Area

Guiding clients in identifying and developing skills and talents to thrive. Defining career aspirations and reaching professional and personal goals.Soft Skills- Ability to establish rapport with coachees and team members- Ability to build strong relationships- Skilled at providing strategic insights resulting in positive impact- Strategic, diplomatic, strong mediator, and efficient at dealing with confidential information- Ability to identify skills and strengths that result in growth and successful outcomes- Ability to navigate uncertainty and bring order to the chaos

New York City Metropolitan Area

Supported client accounts and collaborated with cross-functional teams to fulfill global client creative and content needs, identifying solutions aligned with their marketing projects.

New York City Metropolitan Area

Greater New York City Area

Resource Allocation & StaffingCoordinated with creative leads and project managers to align team skills with project requirements, overseeing workload balance and resource allocation across the creative team.Freelance Management & Cost ControlWorked closely with finance to monitor freelance costs, maintained approval processes and implemented metrics to guide strategic resource decisions.Proactive Talent PlanningCollaborated with leadership to forecast resource requirements for new business development, supporting optimal team composition and skill alignment based on project scope.Team ManagementOversaw a Resource Coordinator delegating responsibilities to improve the resourcing team's efficiency.

Curitiba Area, Brazil

Resource Allocation & StaffingManaged staffing for an in-house creative team. Coordinated with creative leads and project managers to align team skills with project requirements, overseeing workload balance and resource allocation across the creative team.

Curitiba Area, Brazil

Project Management, Resourcing & OperationsManaged project workflow and resource allocation for a graphic design team, ensuring timely delivery and adherence to budget and client requirements.

Bachelor'S Degree, Product Design

Bachelor'S Degree

User Experience Design