Global responsibility for defining and building the most compliant, scalable, performant Enterprise Grade AI Contact Center Platform that includes product portfolio of Data Platform, Integrations, Application Platform, Extensibility, SRE tools, regulatory products like FedRAMP/StateRAMP and more

Learn, brainstorm, and share with me about:- How to build a successful vertical/industries portfolio business- Not "why-to" build integrations but "how-to" make business successful resilient integrations- "Why and How" to FedRAMP- More Platform topics: Data, Access Management, SRE tools, et al.- Timeless successful partnershipsAll of the above by creating, learning-from, and engaging-with a strong team

Traform, a cloud native enterprise Travel, Expense & Time Management SaaS provider, on a mission to transform business travel. - Everything about Products, UX, Design & KM- Ensure Dev & Customer Success are successful- Partner Management- Field enablement & Sales success- Failed to plan for COVID-19

ACME Technologies is a full-service SaaS ticketing solution for 'recurring events' market of the local activities industry. This includes organizations like museums, zoos, aquariums, wineries, historic properties, natural attractions, and other destinations where general admissions and program event tickets are sold. https://www.acmeticketing.com/. The solution compliant with Payments (PCI) & FedRamp regulations Responsible for - Cloud Platform roadmap, Development and Delivery- Payment Processing/PCI Compliance- FedRAMP & PII Compliance- Section 508 Compliance

Global responsibility and management of the team that drives Product Management, Strategy and Roadmap for SAP's Cloud for Customer - Industries Portfolio.Enable high-value Industry specific Customer & Consumer Engagement processes for Discrete, Process and Service Industries.

As Product Owner - responsible for driving strategy, business planning, building market compelling roadmap and customer management for SAP CRM Sales mobile apps with extended SAP teams to help customers become best-run unwired enterprise. 'SAP CRM Sales' and 'SAP StreamWork' mobile apps are available on popular app stores.

Product Manager managing CRM for High Tech and Medical Device IndustriesProduct Management for Industry Analytics

LifeScan, a Johnson & Johnson Company, is leading diabetes management company. As Technology manager responsible for Sales and Service applications:• Building a sales effectiveness platform – for “smart-objective” based sales call management along with advanced contract, territory and sample management. It included industry-peer comparison using Industry standard syndicated (POS) data and strategic quota management.• Building a comprehensive service and complaint management platform – that unifies disparate complaint management business processes for different classes of Medical devices within J&J (CFR Part 11 compliance) and was system of record for AE/MDR filings and CAPA.

As a Senior Product Manager, * Defined Service Product roadmap by writing compelling MRDs and collaborating with key Customers and Partners.* Built complex business automation products that significantly lowers cost of business.* Represent as Subject Matter Expert (SME) to Sales teams, Customers, Consulting Partners, Internal organizations and Marketing Research.

As Principal Architecture Specialist· Key “Go-to” person in worldwide team for complex business automation products· Defined “Best Practices” across Siebel product lines and industry Applications like Life Sciences, Medical, and Insurance etc.· “Approval” authority for large Production deployments

Built & maintained mission critical applications for Private Banking Group using:- FAME Time Series Database & Sybase - Perl, Solaris- Financial Market Data Feeds - Reuters, Bloomberg and other sources

- Early stage work experience - lots of fun, loved doing all of it. Learnt a lot, crazy nights doing benchmarks, performance tuning, finding & fixing bugs, optimizing unix and of course, making ton of friends.- Developed financial applications for lending, savings/asset and stock market trading applications (life before electronic trades) with Ingres, Informix, C & ESQL/C on Unix terminals :-)- Worked at various organizations including Silverline Technologies