- Accept client requests, translate them into code, and deliver high-quality finished products.- Leverage strong customer service skills developed through years of experience in customer-oriented industries to effectively communicate with clients and teammates to understand their needs.- Passionate about HTML and CSS, with expertise in JavaScript and its various libraries and frameworks, as well as extensive experience working with WordPress.- Committed to providing exceptional client service, if a project falls outside my scope, I will offer transparency and recommend suitable alternatives.- Proactive in exploring new apps and software, embracing opportunities to expand my skill set and stay up to date with industry advancements.A a Lead Web Developer at Authors on the Web, a department in The Book Report Network, I bring a combination of technical expertise, customer service skills, and a passion for continuous learning. With proficiency in HTML, CSS, JavaScript, and WordPress, I deliver high-quality results and prioritize effective communication with clients. I am open to new challenges and technologies, always striving to provide optimal solutions and exceed client expectations.

Skills:- Front-end Development: HTML, CSS, JavaScript- Responsive Web Design- WordPress: Theme Development, Updates, Maintenance- JavaScript Frameworks: React- Version Control: GIT- SEO Implementation- Image Editing: Adobe Creative Suite Photoshop- Video and Audio Editing (minor)- API Integration- Data Retrieval and MigrationIn summary, I am a highly skilled Front-end Web Developer with expertise in HTML, CSS, and JavaScript. I specialize in responsive web design and have a strong command of WordPress, JavaScript frameworks like React, version control with GIT, SEO implementation, image editing using Adobe Creative Suite Photoshop, video and audio editing, API integration, and data retrieval and migration. My versatile skill set and commitment to delivering high-quality web solutions make me a valuable asset in creating visually appealing and user-friendly websites.

- Collaborated with other Head Cashiers to supervise and provide training to a team of booksellers, ensuring proficiency in effective cashiering techniques.- Maintained the CashWrap area, ensuring a clean, organized, and efficient checkout experience for customers.- Accounted for cash and other transactions accurately, conducting reconciliations and maintaining financial records.- Proactively resolved customer service issues and addressed inventory discrepancies in a timely and satisfactory manner.- Demonstrated sound judgment in determining when to seek assistance from management or other team members.- Maintained a quick checkout process, prioritizing efficiency without compromising on exceptional customer service.In summary, as a Head Cashier at Barnes and Noble, I effectively supervised and trained a team of booksellers, maintained the CashWrap area, and managed cash transactions with precision. I proactively resolved customer service and inventory issues, knowing when to seek assistance when needed. My commitment to maintaining a quick checkout process while delivering exceptional customer service contributed to a positive shopping experience for patrons.

- Worked part-time as a Bookseller while pursuing my main interest in Web Development.- Enhanced my client interaction skills, basic project management, and product description and sales services during my time at BN.- Focused primarily on delivering excellent customer service, interpreting customer needs on a daily basis to ensure client satisfaction through personalized one-on-one interactions.- Operated the Nook counter, selling Nook reading devices and providing assistance in troubleshooting issues.- Maintained the front end of the store during open hours, ensuring a welcoming and organized shopping environment for customers.- Assisted in efficient end-of-day activities to prepare the store for the morning crew, contributing to a customer-ready store front.- Proactively delegated responsibilities, sought assistance when necessary, and effectively communicated with higher-level management as needed.

- Managed and maintained high-traffic editorial websites, improving functionality, and enhancing user experience.- Refactored pages and documents, leveraging modern technologies for improved aesthetics and optimal performance.- Created templates and implemented data associations to ensure consistent design and seamless content integration.- Optimized content accessibility and readability through effective document conversions and image editing.- Designed user-facing features and strategically managed advertisements to drive revenue and maintain a balanced user experience.- Accessed and distributed valuable analytics data to internal and external stakeholders for informed decision-making.- Assisted in maintaining client websites, including WordPress updates and static content management.Accomplishments: Streamlined analytics reporting procedures by creating a step-by-step manual, significantly reducing production turnaround time, trained new hires, and collaborated with the Editorial department for consistent website maintenance.Skills:Proficient in HTML/CSS, Dreamweaver 8, FTP clients, experienced in project management methodologies, adept at collaboration and teamwork, familiar with Agile principles.

Edit images to company declared specifications in large quantities. Occasionally assisting with database and end user quality control.

Sales of new books and resale of used books, I had the opportunity to train and supervise other workers.

Produced b/w labels, serial codes, and mailing addresses meant for the packaging and distribution of software products, packages and literature. Manipulated databases and assisted in onsite literature printing with both static and variable content.

Worked as the Admistrative Assistant in the warehouse/packaging department. Also worked with inventory control, accounts payable, and worked with one of the business bosses.