Valerie Knupp Email & Phone Number

Los Angeles, Ca, Us

Montebello, Ca

Full accountability for all end to end operations of the Wilbur Curtis Professional Coffee Machine brand. Board of Director and Officer of the company.

San Antonio, Texas Area

Responsible for 44 acre, ~600,000 sq feet - 5 building high volume, Production and Distribution Combo Center producing over 25MM cases of carbonated beverages annually (can, small PET, large PET on three production lines including one KHS Inline Blow Molding center), over $600MM in total assets with ~700 employees reporting to the location. Direct responsibility for Facility Management, Production, Production Maintenance, Facility Safety, Shipping & Receiving and Inventory Management (300FTEs). Certified in ISO 9001 & 14001. Green Belt Certified from MSI in 2016 trained in 5S, Kaizen, DMAIC, 5 Why.

Tulsa, Oklahoma Area

Part of the Shared Services organization with responsibility for all equipment installation and removal planning and reactive service dispatch functions with groups located in Phoenix, Tulsa, San Antonio, Houston and Atlanta. The planning and dispatch team consists of ~ 300 and an $18MM P&L. The scope of the operation includes providing planning for B2B installation and service for -3000 technicians on a daily basis, 365 days per year across all of North America. -3,000,000 activities per year.This position requires collaboration with a highly cross-functional group including sales, operations, IT and has significant responsibility for master data elements and ownership and change management to a sophisticated application platform using webMethods, Cisco, Nice, Kronos, iPerform (Merced), Servigistics (PTC), and AS400 interfaces. This was a start-up operation call center in 2009 and currently provides support to Operating Units and Independent Coca-Cola Bottlers. The offering includes sales and service support of logistics, data analytic, forecasting and capacity management, change management and delivering against aggressive KPI targets.

This is a director level field management position supporting multiple locations with complete P&L responsibility, providing customer satisfaction to ~ 500K customers per year with a $26MM budget. Responsible for logistical delivery of customer service through service order complete production utilizing ~250 service technicians and contractors, 12 part service centers, 22 managers, 60 sales associates, a service fleet of 180 vans and inventory of ~$7.5MM. Direct and develop the district team to drive revenue, quality, customer satisfaction, cost control, and safe working practices, through continuous process improvement within the platform of ISO9001. Project ideal production staffing/workforce needs and provide technical guidance. Creates sales and expense forecasts and analyzes daily, monthly and annual business performance trends. Develops and/or recommends strategic solutions to improve business performance and to meet EBITDA goals.

Planning Manager (2002 – 2003) Director level management position within an OEM organization with complete planning responsibility for $320MM. Managed the procurement staff and quality for the raw materials/capacity planning through the ERP system, created/monitored machine shop budget, burden rates, labor rates and work center replacement cost. Production Manager (1998 – 2002) Promoted to aboveThis is a senior level management position responsible for the management of 100+ mechanical assembly employees and floor supervisors. Planned, maintained and met production deadlines and budgets using the most efficient resources while insuring safety compliance. Traffic Manager (1997 – 1998) Promoted to aboveThis is a senior level management position responsible for the management of the outbound freight staff, over $20MM in outbound freight transactions and contract negotiations both domestic and international.