Bain Capability Centre Gurgaon • Ensuring effective maintenance of the facility Infrastructure, Buildings, Housekeeping, etc. as well as proper upkeep of the facility along with space planning and allocation of the seats.• Interacting with departments for executing maintenance of equipment, timely delivery of new equipment and enhancing overall efficiency.• Ensuring effective rendering of services including Housekeeping, Security, Cafeteria, Transport, Office Equipment, Vehicles, etc. to enable smooth flow of day to day operations.• Formulating operating budgets; taking adequate measures to ensure optimum utilization of available funds towards the accomplishment of group objectives and providing congenial work environment.

Site In charge at Nissan Motor India Pvt.Ltd.Job Responsibilities• Overseeing guest housekeeping work and ensuring effective rendering of services including Security, Cafeteria, Transport, Office Equipment, Vehicles, etc.• Overseeing the functions of the office timing and maintaining attendance & leave records, necessary for processing payrolls of employees.• Maintaining optimum inventory levels in stores and cementing good business relations with vendors for procurement of necessary items for office. • Coordination with architects, engineers, service consultants, project management agency for setting up new offices, renovation including fit outs & interior work • Identifying training needs and organizing programs to enhance efficiency in overall operations towards the accomplishment of overall corporate objectives.• Performance of team members to ensure efficiency in service operations and meeting of individual targets

• Form structure analysis and present new ideas for sales and Follow up with corporate calls to ensure sales is going through and follow up with a meeting.• Think through assigned tasks in projects and proactively determines next steps.• Coordinate with all functional areas and ensures/he is fully updated at all times• Recommend process improvements• Report Progress regularly and be accountable for the quality of the work in events.

• Responsible for handling entire Box Office & Theatre Operations along with GRE TEAM.• Forecasting, Budgeting & Revenue and ensuring budgets are met starts and ensure that all accounting transaction and cash handling procedures are in compliance.• Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security standards• Ensuring all team members get proper learning and development by implementing trainings focused on multi skill, knowledge and delegations.

• Ensuring every guest is received with a warm welcome and seats are allocated to them comfortably.• Ensuring proper disposal of information to guests for any possible questions• Generation of various ticketing, occupancy and staff reports• Spearheading all back-end logistics for smooth functioning of ticketing and guest entry.• Tactfully handling customer grievances

• Handling customer feedback and suggestions.• Taking reservations for any type of booking and handling guest queries on phone.• Checking show status and allocating duties to subordinates and briefing all the staff.

Trainee Supervisor • Customer Relationship management. • Escorting to VIPS• Show round of property