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Vivek Sharma Email & Phone Number
IT Manager
at
Novatr (previously Oneistox)
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Who is Vivek Sharma? Overview
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Quick answer
Vivek Sharma is listed as IT Manager at Novatr (previously Oneistox), based in New Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Vivek Sharma.
Vivek Sharma previously worked as Sr. IT Engineer at Rzone Buildtech Private Limited and Senior IT Engineer & IT Manager at Digilogic Distribution Services Private Limited. Vivek Sharma holds Bca, Computer from Indira Gandhi National Open University.
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Email format at Novatr (previously Oneistox)
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Novatr (previously Oneistox)
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Profile bio
About Vivek Sharma
Leading the IT department at Novatr, my focus is on advancing our technological capabilities to revolutionize the Architecture, Engineering, and Construction (AEC) sector. With over a year at Novatr, my expertise in system maintenance and network optimization empowers our teams to achieve peak performance, facilitating an enhanced collaborative environment.My role encompasses managing critical infrastructure, providing comprehensive technical support, and ensuring robust server administration. Our company thrives on the seamless integration of hardware and software solutions that I oversee, all aimed at supporting our mission of transforming the AEC industry through innovative IT strategies.
Listed skills include Hardware, Networking, Cloud Computing, Windows, and 16 others.
Current workplace
Vivek Sharma's current company
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7 roles
Vivek Sharma work experience
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Sr. It Engineer
Provided Tier 1 IT support to non-technical internalusers through desk side support services.Resolved diverse range of technical issues acrossmultiple systems and applications for customers andend-users across various time zones.Resolved escalated issues by serving as subjectmatter expert on wide-ranging issues.Relocated and configured desktop computerdevices and phones to facilitate office moves andnew employee workstations.Monitored network performance and providednetwork performance statistical reports for bothreal-time and historical measurements.Configured and installed computer systems for othersub-organizations.Troubleshot potential problems and eliminatedbefore issues escalated or cascaded.Monitored systems in operation and quicklytroubleshot errors.Removed malware, ransomware and other threatsfrom laptops and desktop systems.Suggested software and hardware modifications toreduce lag time and improve overall speed.Worked with software development team onreported errors and bugs on newly released softwareand assisted in deployment of release fixes.Helped streamline repair processes and updateprocedures for support action consistency.Maintained servers and systems to keep networksfully operational during peak periods.Successfully maintained clean, valid driver's licenseand access to reliable transportation.Used Microsoft Word and other software tools tocreate documents and other communications.Maintained excellent attendance record, consistently arriving to work on time. Participated in continuous improvement by Identified issues, analyzed information and providedsolutions to problems.
Jun 2022 - Jun 2023
Senior It Engineer & It Manager
Digilogic Distribution Services Private Limited
Assessed system hardware and software andsuggested modifications to reduce lag time andimprove overall speed.Devised solutions to operations issues related toSystem and Software, working closely via phone,email, live chat and web teleconference.Followed up with clients to verify optimal customersatisfaction following support engagement andproblem resolution.Executed various techniques, including laptop andTechnique to maintain servers and systems, keepingnetworks fully operational during peak periods.Increased sales by educating prospects on benefitsof products and services in comparison tocompetitors.Performed root cause analysis and general
Jan 2010 - Jun 2022
Customer Support Engineer
Disha Enterprices (Hp World)
Dec 2009 - Dec 2010
It Support Engineer
Provided Tier 1 IT support to non-technical internalusers through desk side support services.Assisted customers in identifying issues andexplained solutions to restore service andfunctionality.Resolved escalated issues by serving as subjectmatter expert on wide-ranging issues.Conducted in-depth product and issue resolutionEducationresearch to address customer concerns.Built and maintained internal knowledge bases forsupport products to expand available feedbackand performance data.Assisted customers with product selection based onstated needs, proposed use and budget.Submitted service tickets for equipmentmaintenance requests.Integrated Salesforce CRM and other customerrelationship management software into supportoperations.Maintained familiarity and authenticationmechanisms for all supported products.Worked cross-functionally within organization andexternal partners, integrators and vendors.
Jan 2008 - Dec 2009
Desktop Support Engineer
S.S Computer
Nov 2006 - Dec 2008
Laptop Service Engineer
Laptop Junction
Applied knowledge of standard equipment andmanufacturer repair guidelines.Evaluated systems according to predeterminedchecklist and noted issues.Diagnosed and troubleshot problems, repairing andrestoring machines to peak performance.Explained diagnostic findings to customers andoutlined repair or service options.Efficiently troubleshot and repaired laptop hardwareequipment to cut company costs and maximizeproductivity
Feb 2007 - Jun 2008
2 education records
Vivek Sharma education
Bca, Computer
C.B.S.E. Board 2009. Higher; B.S.E, Secondary
Senior Secondary
FAQ
Frequently asked questions about Vivek Sharma
Quick answers generated from the profile data available on this page.
What company does Vivek Sharma work for?
Vivek Sharma works for Novatr (previously Oneistox).
What is Vivek Sharma's role at Novatr (previously Oneistox)?
Vivek Sharma is listed as IT Manager at Novatr (previously Oneistox).
Where is Vivek Sharma based?
Vivek Sharma is based in New Delhi, Delhi, India while working with Novatr (previously Oneistox).
What companies has Vivek Sharma worked for?
Vivek Sharma has worked for Novatr (Previously Oneistox), Rzone Buildtech Private Limited, Digilogic Distribution Services Private Limited, Disha Enterprices (Hp World), and Hp Service Center.
How can I contact Vivek Sharma?
You can use AeroLeads to view verified contact signals for Vivek Sharma at Novatr (previously Oneistox), including work email, phone, and LinkedIn data when available.
What schools did Vivek Sharma attend?
Vivek Sharma holds Bca, Computer from Indira Gandhi National Open University.
What skills is Vivek Sharma known for?
Vivek Sharma is listed with skills including Hardware, Networking, Cloud Computing, Windows, Unix, Troubleshooting, Tcp/Ip, and Linux.
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