Vamshi Kopparthi Email & Phone Number

India

Dublin, County Dublin, Ireland

Customer Relationship Management Expertise: .Utilizing Customer Relationship Management (CRM) tools to track customer interactions, manage customer data, and improve service delivery. Analyzing CRM data to enhance customer satisfaction and loyalty.SAP Proficiency: .Leveraging SAP software to manage and streamline business processes, ensuring efficient handling of customer orders, inquiries, and feedback. Integrating SAP data with customer service operations for a holistic view… Show more Customer Relationship Management Expertise: .Utilizing Customer Relationship Management (CRM) tools to track customer interactions, manage customer data, and improve service delivery. Analyzing CRM data to enhance customer satisfaction and loyalty.SAP Proficiency: .Leveraging SAP software to manage and streamline business processes, ensuring efficient handling of customer orders, inquiries, and feedback. Integrating SAP data with customer service operations for a holistic view of customer interactions and performance metrics.Data Analysis and Reporting:.Collecting, analyzing, and interpreting customer service data to identify trends, measure performance, and support data-driven decision-making. Creating detailed reports and dashboards to communicate findings and recommendations to management.Customer Support: Addressing customer inquiries and resolving issues promptly through various communication channels including phone, email and chat.Problem-Solving: Analyzing customer feedback to identify recurring issues and working with cross-functional teams to implement effective solutions.Training and Development: Participating in training sessions and professional development opportunities to enhance my skills and stay current with industry trends. Show less

Dublin, County Dublin, Ireland

Giving customers high end service in the airport duty free products.Appopriate customer interaction about the duty free products and customs clearance in the connections.Always try to increase the basket value of the customer to attain the high level of customer satisfaction.

Dublin, County Dublin, Ireland

• Operating 3-4 tills & handling day-to-day cash transactions.• Executing with communication skills is required to build relationships with customers.• Offering recommendations on specific products and helping with product selection.• Effectively managing stock levels.• Using every opportunity to maximize sales opportunities.• Maintaining awareness of market trends.• Meeting sales targets.• Recording sales figures, for data analysis and forward… Show more • Operating 3-4 tills & handling day-to-day cash transactions.• Executing with communication skills is required to build relationships with customers.• Offering recommendations on specific products and helping with product selection.• Effectively managing stock levels.• Using every opportunity to maximize sales opportunities.• Maintaining awareness of market trends.• Meeting sales targets.• Recording sales figures, for data analysis and forward planning.• Able to analyze and interpret trends to facilitate planning.• Able to stay calm when confronted by rude or abusive customers Show less

Dublin, County Dublin, Ireland

Vijayawada, Andhra Pradesh, India

Gained a basic knowledge about the course and having interaction with the clients to get more understanding level of the project.1. Content Marketing 2.SEO Optimisation3.Social Media Marketing 4.Email Marketing.5.PPC6.CPC.

India

• Market research to identify the target market for the products• Conducted Events, Activities, Quizzes, and Marketing Campaigns in the campus community• and network to arouse enthusiasm among students.• Utilizing marketing strategies to convert interested students to buy the courses, exposure, and training through management and technical tasks.

Madhya Pradesh, India

• Served 2 Years as Admin & Accounts Assistant • Maintained the organizational policies and food safety & sanitation regulations during Covid Time.• Organized a lot of meeting in the office and made a few events under my supervision.• Preparing, organizing, and storing information in paper and digital form.• Maintained cash-in-hand transactions on the site and made Bookkeeping of accounts and office expenses.• Gained the ability to understand the financial terms of the… Show more • Served 2 Years as Admin & Accounts Assistant • Maintained the organizational policies and food safety & sanitation regulations during Covid Time.• Organized a lot of meeting in the office and made a few events under my supervision.• Preparing, organizing, and storing information in paper and digital form.• Maintained cash-in-hand transactions on the site and made Bookkeeping of accounts and office expenses.• Gained the ability to understand the financial terms of the company rules and Regulationsto oversee all the financial reports Cash Flow, MIS Preparations, GST Reconciliation. Show less

Vijayawada Area, India

A complete study in how Retail business works to attact the coustomer and the customer satisfaction about the services from the retail industry.

Msc In International Business, International Business/Trade/Commerce

Bachelor Of Business Administration - Bba, Bba, 6.96

Activities and Societies: Grade: 6.96 Activities and societies: Sponsorship Leader & Event Co Ordinator at 2019 for Department Fest.

Mec, Business/Commerce, General, 79