Vinod Vijayan Email and Phone Number
With over twenty years of experience in IT management and technical roles, I have a proven track record of leading and optimizing service support teams. My expertise is in aligning technology with corporate objectives through innovative digital solutions. I excel at researching, analyzing, proposing, implementing, and managing ICT systems and services, adeptly translating complex technical needs into impactful business outcomes. Currently, I am expanding my skills into data science and AI, focusing on driving advanced, data-driven strategies and solutions. Specialties:IT Operations ManagementServices ManagementService DeliveryInfrastructure ManagementIncident and Problem ManagementResource ManagementProject ManagementProject PlanningContracts ManagementIT GovernanceTeam-buildingCloud AdoptionTechnology AcquisitionsIT ProcurementDue DiligenceDesign and EngineeringSystems ImplementationPolicy Building & Documentation
Allianz Technology
View- Employees:
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Information Technology Operations ManagerAllianz Technology Dec 2019 - PresentIndiaI lead the Workplace Service technical team to enhance customer experience and streamline IT services. Achieved over €1 million in cost savings through process and service improvements initiatives. I have managed significant projects, including MFA migration for 10,000+ users and OE domains onboarding to Global mail. Provided extensive project support in implementing M365, Desktop Virtualization, and other corporate solutions. Handling major incidents and facilitating Post Incident Reviews to embed best practices. I conduct service reviews to propose and implement improvements, enhancing overall customer satisfaction.
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It Manager – Operations And ProjectsControl & Applications Group Jan 2009 - Aug 2019Abu Dhabi, United Arab EmiratesDemonstrated exceptional leadership by driving significant process improvements and reducing incidents, while ensuring high availability and reliability of critical IT systems with a 98% uptime. Project management, planning, design, and implementation of ICT projects worth over $10M. Have effectively communicated IT service statuses and recovery decisions to executives, maintaining transparency and confidence during high-severity incidents. Management of SLAs with third-party providers has optimized service delivery and controlled costs. Proactively engaged with top-level executives to align IT solutions with evolving business needs has enhanced overall performance, continuity, and agility. -
It Operations Lead – Services & InfrastructureControl & Applications Emirates Jan 2005 - Aug 2009United Arab EmiratesLed the design and management of a sophisticated portfolio, including Tier 3 Data Centers, advanced security, and cutting-edge network infrastructure. Executed robust data protection strategies and risk mitigation measures, ensuring compliance with ISO standards and safeguarding critical business assets. -
It Support EngineerSun Systems Jun 2000 - Aug 2004IndiaManaged and optimized diverse IT systems, including Windows and Linux servers, MS SQL Server, and Exchange Server. Consistently delivered exceptional support and resolved complex issues, driving operational excellence and reducing downtime.
Vinod Vijayan Education Details
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Management Information Systems, General -
English Language And Literature, General -
Computer Hardware Engineering
Frequently Asked Questions about Vinod Vijayan
What company does Vinod Vijayan work for?
Vinod Vijayan works for Allianz Technology
What is Vinod Vijayan's role at the current company?
Vinod Vijayan's current role is IT Operations Manager at Allianz Technology and AI Evangelist.
What schools did Vinod Vijayan attend?
Vinod Vijayan attended University Of Roehampton, University Of Kerala, Er & Dci Institute Of Technology.
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