Vladimir Popovic Email & Phone Number

• Responsible for the Asia Pacific region within a global team of 9 PMs.• Oversee fleet operations P&L with a US$3M annual spend.• Lead global resource operations performance measurement and monitor KPI adherence: US$80M annual spend in 33 countries.• Drive the completion of regional cost-cutting initiatives and analytical enablement.• Serve as the regional road safety owner; awarded a “Global Safety Champion Award” by an external agency that evaluates Fleet Safety in Australia and New Zealand.• Draft contracts and contractual reviews with suppliers and ensures data privacy and legal compliance.• Provide delivery ownership for regional lease vendors.• Merge acquired competitor field service assets and processes into the NCR operational architecture.• Carry out financial reporting, planning, tracking and control. • Orchestrate operations of globally distributed teams and stakeholders.• Liaise with regional and global senior leadership team; regional procurement, legal, financial and service delivery leaders.

• Appointed as the lead continuous improvement consultant for the Australian/NZ services organization.• Established reporting and analysis data pipelines for delivering on KPI and SLA.• Spearheaded DevOps for cost-cutting programs including revisit/retrip reduction.• Product Owner: dispatch avoidance for ANZ centric programs; 4-7K dispatches avoided annually, US$1.2M savings over 2 years.• Product Owner: performance management for ANZ services organization; US$2.3M cost savings over 2 years.• Implemented and enforced metrics and standards system for performance management.• Governed service technicians performance coaching system.

• Served as the capacity planning consultant for a US services field organization consisting of 3k+ customer engineers aligning skill set to appropriate regional requirements.• Optimized the profit margin through workforce balancing using optimized demand and capacity planning.• Reduced overtime spend (US$6M) by 10% YoY.• Performed business intelligence; monitored historical and ongoing spend; informed leadership decision-making and development of business models to assess operational areas and recommend improvements.• Executed root cause and trend analysis to drive process improvement actions.• Planned and implemented internal continuous improvement projects.

• Supervised the tracking, monitoring, and maintenance of information; identified trends in data.• Evaluated performance metrics by Service Areas / Engineers for the US region.• Generated and updated operational and financial performance reports for country leadership.• Performed headcount and capacity operational and financial planning.• Delivered analytical and operational support to sales and solution architect teams.• Identified opportunities to automate processes using database and programing skills, reducing manpower and financial resources.• Maintained oversight of various continuous improvement projects.

• Served as a key member of the team responsible for researching and analyzing transparency in the Danish listed corporations.• Compared organizational transparency, anti-corruption programs and country by country reporting of financial information. • Authored a final report that was published and quoted by all major Nordic Europe financial press.

• Conducted research; analyzed and drafted publications such as “Developing methodology for registering and inventorying municipal property” and “Human resources, development and capacity building in local self-governments in Serbia”.• Forecasted project resources; monitored adherence to project timeline, drafted and translated contracts.• Liaised with stakeholders to provide updates and discuss issues.• Planned project resources and monitored project metrics

• Tutored all levels economics courses• Trained and mentored incoming and recurring tutors

• Part of the team that manages $300,000 worth of investment• Since inception, the portfolio return is 24%• Team won 1st prize in the national US RISE conference competition

• Performed valuation estimates for client companies• Provided support to the tax department during tax season

Cems Master In International Management, International Management, Grade: A

Activities and Societies: Universidade Nova de Lisboa; Copenhagen Business School CEMS - Global Alliance in Management Education is.

Master Of Science (Msc), Finance & Strategic Management

Rankings: Eduniversal - 1st globally Webometrics Business Schools - 1st globally Financial Times - 37th globally UTD Top 100 - 6th.

Academic Exchange, Economics, Grade: A

Rankings: Financial Times - 28th in Europe Eduniversal - 5th in Europe Accreditation: AACSB; AMBA; EQUIS

Bs Double Degree, Majors: International Business, Business Management Minors: Finance, Foreign Studies, Grade: 3.95/4.0, Summa Cum Laude

Rankings: U.S. News & World Report - Tier 1 university The Princeton Review - “Best in the Midwest” university Accreditation: ACBSP

Year-Long Fully Sponsored Merit Exchange Program, Finance, Grade: 3.97/4.0

Accreditation: AACSB