Victor Hunter Email & Phone Number

Washington Dc-Baltimore Area

• Oversee technological resources and technical aspects of the company as a whole and creates a vision, from the technological perspective, to lead the organization towards growth and development.• Leads research to ensure improvement of the technological assets of the company.• Works and coordinates with other departments to streamline company operations with the utilization of new technologies.• Configure, maintain and support IT hardware and software for internal and remote employees.• Identify, research, troubleshoot and resolve hardware, software and network issues.• Monitor and track computer assets; maintain inventory and order equipment as needed.• Define and document best practices and support procedures.• Assist with hardware, telecom and software vendor evaluations, recommendations.• Ensure all IT systems are compliant with current and applicable IT standards.• Employ security methods and practices to protect company data.• Use current tools and procedures for recording and tracking all Incidents and Requests to completion. • Suggest standards, practices, and procedures for continual improvement.• Coordinate with third party support vendors for incident resolution, changes, hardware repair, or application installation/support.• Other duties as assigned.

● Evaluate, recommend and implement cloud services (file, email and VOIP) for client networks to improve productivity and increase flexibility for its users.● Collaborate with customers to determine network requirements and performance expectations● Provides network, server and workstation support across 100+ clients● Establishes advice and support to all users including printing, software and hardware related issues● Installation, maintenance, update and support of all applications, systems and communications software to ensure clients have minimal downtime and maximum efficiency ● Assist with development and enhancement of relevant standards, procedures and guidelines saving V2 thousands of dollars yearly in wasted productivity● Carry out all administration matters including, monitoring system performance, ensuring successful back up procedures and developing/ implementing disaster recovery procedures

● Provided network, server and workstation support for local and remote clients ● Recommended, evaluated and purchased IT assets that optimized client network environments● Purchased, configured and maintained company email and web servers to help generate more streamlined communications and a positive brand image● Monitored service desk calls and managed message queues to ensure reported events were managed and prioritized to reduce business impact

● Maintain and secure multiple support networks for Department of Interior, Transportation Security Administration and Federal Voting Assistance Program● Ensure company wide networks are FISMA compliant● Monitor networks through Microsoft ISA firewalls● Enforce and update Active Directory Domain Policies and Procedures● Utilize Snort IDS system

United States

● Provided immediate tactical response and deployment to security incidents emanating from critical priority resources. ● Responsible for neutralizing threats, conducting sweeps / searches, apprehensions, guarding apprehended personnel, and initiating recovery / recapture operations of critical national security resources.