Vitor L.

Vitor L. Email and Phone Number

TI | Tech Sales | Account Management | CX, Inside Sales Management | Gestão & Estratégias de Vendas | Metas | CRM |PCD @ Accenture Brasil
Vitor L.'s Location
São Paulo, São Paulo, Brazil, Brazil
About Vitor L.

Over 8 + years of professional experience in Customer/Sales Management, demonstrating exceptional leadership skills while managing teams with extensive customer portfolios. My proven track record of exceeding performance expectations and meeting relevant KPIs is a testament to my relentless focus on achieving results.With a passion for technology and digital marketing, I have dedicated almost a decade of my career to mastering Facebook and Pinterest Latam platforms to serve clients in English, Portuguese, and Spanish. My expertise in this domain has allowed me to provide unparalleled customer service and help clients achieve their business objectives.In addition to my sales management skills, I have also dedicated over a decade to the education and training . This experience has enabled me to hone my skills in delivering effective training programs, fostering learning, and motivating learners to achieve their full potential.

Vitor L.'s Current Company Details
Accenture Brasil

Accenture Brasil

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TI | Tech Sales | Account Management | CX, Inside Sales Management | Gestão & Estratégias de Vendas | Metas | CRM |PCD
Vitor L. Work Experience Details
  • Accenture Brasil
    Inside Sales Management Lead
    Accenture Brasil Jun 2023 - Present
  • Accenture Brasil
    Sales Manager At Accenture
    Accenture Brasil Jun 2022 - Jul 2023
  • Atento     (For Facebook)
    Customer Support Team Leader
    Atento (For Facebook) Sep 2019 - Apr 2022
    Over 5 years of relevant experience in customer success or similar customer relationship SBG/GBG;Advanced knowledge of social advertising (Facebook, Instagram platforms);Highly empathetic, with a positive attitude and a strong desire to help our clients achieve their goals;Responsible for around 15 agents KPIs and internal XFN relation ;Collaborate effectively in all functions, including sales, marketing, technical solutions, services, helping the engineering team in solving problems
  • Atento
    Concierge Support -Gbg For Facebook Latam
    Atento Mar 2016 - Sep 2019
    São Paulo, Brasil
    Concierge Support for Facebook, Instagram advertisers Latam.Analysos for LATAM credit line process in the vendor's side.Work collaboratively with clients to improve their online marketing strategy and quickly resolve advertisers' problems, including sizing budgets, campaign performance.Follow-up of ongoing tasks to solve problems working closely with the XFN team.
  • Europ Assistance Brasil
    Assistente Operacional Bilíngue
    Europ Assistance Brasil Oct 2014 - Mar 2016
    Medical assistance for travelers around the world;Responsible for ensuring payments for clients needs;Repatriation;Ensuring partnerships between service providers around the world to provide assistance in case of difficult access situations or language barriers to be able to help the customer in case of need;Negotiation with local hospitals, central cares, and local service providers, especially in the USA;Respect SLAs and other important KPIs.
  • Governo Do Estado De São Paulo
    Professor De Inglês Como Segunda Língua
    Governo Do Estado De São Paulo Sep 2005 - Apr 2014
    São Paulo E Região, Brasil

Vitor L. Education Details

Frequently Asked Questions about Vitor L.

What company does Vitor L. work for?

Vitor L. works for Accenture Brasil

What is Vitor L.'s role at the current company?

Vitor L.'s current role is TI | Tech Sales | Account Management | CX, Inside Sales Management | Gestão & Estratégias de Vendas | Metas | CRM |PCD.

What schools did Vitor L. attend?

Vitor L. attended Centro Universitário Unifatecie, Fundação Getulio Vargas, Universidade Ibirapuera.

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