Vitor L. Email and Phone Number
Over 8 + years of professional experience in Customer/Sales Management, demonstrating exceptional leadership skills while managing teams with extensive customer portfolios. My proven track record of exceeding performance expectations and meeting relevant KPIs is a testament to my relentless focus on achieving results.With a passion for technology and digital marketing, I have dedicated almost a decade of my career to mastering Facebook and Pinterest Latam platforms to serve clients in English, Portuguese, and Spanish. My expertise in this domain has allowed me to provide unparalleled customer service and help clients achieve their business objectives.In addition to my sales management skills, I have also dedicated over a decade to the education and training . This experience has enabled me to hone my skills in delivering effective training programs, fostering learning, and motivating learners to achieve their full potential.
Accenture Brasil
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Inside Sales Management LeadAccenture Brasil Jun 2023 - Present -
Sales Manager At AccentureAccenture Brasil Jun 2022 - Jul 2023 -
Customer Support Team LeaderAtento (For Facebook) Sep 2019 - Apr 2022Over 5 years of relevant experience in customer success or similar customer relationship SBG/GBG;Advanced knowledge of social advertising (Facebook, Instagram platforms);Highly empathetic, with a positive attitude and a strong desire to help our clients achieve their goals;Responsible for around 15 agents KPIs and internal XFN relation ;Collaborate effectively in all functions, including sales, marketing, technical solutions, services, helping the engineering team in solving problems -
Concierge Support -Gbg For Facebook LatamAtento Mar 2016 - Sep 2019São Paulo, BrasilConcierge Support for Facebook, Instagram advertisers Latam.Analysos for LATAM credit line process in the vendor's side.Work collaboratively with clients to improve their online marketing strategy and quickly resolve advertisers' problems, including sizing budgets, campaign performance.Follow-up of ongoing tasks to solve problems working closely with the XFN team. -
Assistente Operacional BilíngueEurop Assistance Brasil Oct 2014 - Mar 2016Medical assistance for travelers around the world;Responsible for ensuring payments for clients needs;Repatriation;Ensuring partnerships between service providers around the world to provide assistance in case of difficult access situations or language barriers to be able to help the customer in case of need;Negotiation with local hospitals, central cares, and local service providers, especially in the USA;Respect SLAs and other important KPIs. -
Professor De Inglês Como Segunda LínguaGoverno Do Estado De São Paulo Sep 2005 - Apr 2014São Paulo E Região, Brasil
Vitor L. Education Details
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Computer Systems Analysis -
Marketing E Inteligência De Negócios Digitais -
English Language And Literature/Letters
Frequently Asked Questions about Vitor L.
What company does Vitor L. work for?
Vitor L. works for Accenture Brasil
What is Vitor L.'s role at the current company?
Vitor L.'s current role is TI | Tech Sales | Account Management | CX, Inside Sales Management | Gestão & Estratégias de Vendas | Metas | CRM |PCD.
What schools did Vitor L. attend?
Vitor L. attended Centro Universitário Unifatecie, Fundação Getulio Vargas, Universidade Ibirapuera.
Not the Vitor L. you were looking for?
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Vitor Ribeiro
Investment Analyst At Bmpi | Cfa L2 Candidate | Private Equity | M&A | Vc | CgeBelo Horizonte, Mg -
João Vítor L. Amorim
Lawyer | Civil And Business Law | Litigation & Advisory | Master'S Degree In LawFranca, Sp -
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