Victor Monroe Email & Phone Number

Fresno, Ca, Us

Fresno, California, United States

Fresno, California, United States

Fresno, California, United States

Clovis, Ca

COTS (Consumer Off The Shelf) Hardware Group• Group Lead for hardware spanning all computer system products and accessories for new products and sustaining efforts.• Frequent Product Design Lead role for hardware in new products.• Works closely with ODMs and OEMs globally on product designs.• Qualifies and selects various components including, but not limited to, hard drives, motherboards, RAID controller cards, flash memory, and graphics cards.• Travels to customer sites worldwide to diagnose/repair hardware and software issues.• Provides internal product support by assisting Engineering as well as other departments with hardware and software issues=======================Previous Positions at Pelco=======================Systems Product Design Leader - July 2018 to May 2019Systems Development Group Lead (COTS) - April 2014 to July 2018Systems Engineer (COTS) - March 2008 to April 2014Systems Support Engineer - August 2006 to March 2008Senior Software Test Technician - March 2006 to August 2006Network Software Technician - December 2004 to March 2006Release Management Team• Formed the Release Management Team to ensure all Systems Engineering hardware and software was released on time without clerical errors and conflicts.• Created operating system images, assembly procedures, and inspection procedures.Field Work• Traveled to customer sites in both the United States and Canada to repair hardware and software issues.Internal Product Support • Assisted Engineering as well as other departments with hardware and software issues . • Worked with Production regularly on configuring equipment for shipment.Product Testing• Lead for several product test teams, tested software/hardware and created bug reports/test results.

Fresno, California Area

• Repaired all electronic devices within the park (video games/equipment/computers).• Trained both crew and management on their duties as team members.• Created work schedule for all crew members and supervisors.• Performed interviews for incoming crew members.• Completed company paperwork/reports on daily sales.• Completed bi-weekly payroll, created and closed register drawers, maintained safe, and deposited daily sales.

Fresno, California Area

• Improved build processes which reduced build errors in production by roughly 70%.• Generated assembly procedures for Production, using Tecnomatix Unicam software.• Tested software/hardware and created bug reports/test results.• Assisted the test department in diagnosing and repairing customer RMAs.• Developed milling process for prototype circuit boards using a Quick Circuit 7000.• Developed EMI pre-scanning procedure for products that were to be NEBS certified.• Responsible for updating and creating all BOMs using Alliance/MFG software.• Created placement programs and operated THT/SMT machines.• Designed schematics and PCBs for in-house test equipment using Protel 99 SE.