Your Trusted Partner in Hotel Management Services, Training, Digital SolutionsV Hospitality : We offer strategic solutions that enhance management, operational processes, and customer experience while optimizing costs, enabling you to utilize your workforce and resources efficiently.Check Pls: With audit and sustainability consultancy, your business is provided with the protection of its own quality standards in its operations and the development of its brand image.Educat : We develop specialized training programs for your employees, covering leadership, sales, operational efficiency, and guest satisfaction, to enhance their professional skills.Le Marka : For hoteliers seeking to compete internationally and entrepreneurs looking to establish their own brands, we offer comprehensive consulting services in brand positioning, marketing strategies, and operational excellence. Our innovative approaches help you create a strong brand identity that stands out in the global market.Solution : We facilitate the integration and optimization of digital management systems, such as PMS and Channel Manager, modernizing your business processes. Our digital strategies accelerate datadriven decisionmaking processes.Reveneo : By conducting revenue and expense analyses, we provide greater financial transparency for your hotel. Our effective budget planning incorporates dynamic pricing strategies and cost control methods to improve profitability. Yessey: The service sector, especially businesses such as hotels and restaurants, are distinguished from other sectors by their structure that emphasizes customer experience. Therefore, marketing and digital strategy play a vital role for businesses.

Erd Hotels | Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.Motivating hotel team to deliver service standards

Erd Hotels | Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. Motivating a large hotel team to deliver service standards

Erd Hotels | Motivating hotel team to deliver service standards. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

Oversee the operations functions of the hotel, as per the Organizational chart.-Hold regular briefings and meetings with all head of departments.-Ensure full compliance to Hotel operating controls.-Lead all key property issues including capital projects, customer service and refurbishment..

Managing the hotel revenue and budget, including pricing strategies and occupancy rates.-Helping out with operational duties.-Understanding and implementing the latest hotel technologies. This includes making sure that you keep up with competitors and that your employees are suitably trained.-Addressing any safety and security concerns.

Responsible for the preparation budget.-Driving a sales and marketing strategy-Meeting budgets and exceeding revenue targets-Networking at dinners and functions-Liaising closely with the sales and revenue team to make sure business is coming in at the right price

Oversee the day-to-day operations of a restaurant, managing staff, resolve customer issues and work to make the establishment profitable. Although no degree is required, restaurant owners typically have a wealth of experience in the business.* While I was working in Turkey, I continued our business in USA until the closing.

Scheduling shifts and disseminating this data, directing and assessing workflow periodically, ensuring the observance of stipulated budgets, furnishing guests with practical aid, as neededResolving notable disagreements between staff.Addressing rule violations committed by guests.Instituting suitable disciplinary measures upon employees' misconduct.Strengthening our fully-functioning security measures and conceptualizing new procedures.

Responsibilities include assisting the Line Manager with marketing and promotion, budgeting and financial planning and pricing to adhere to agreed prices/budgets, directing and organising all of the hotel’s services and maintaining applicable quality standards and records whilst assisting with the responsibility for ordering and obtaining supplies, quality control and management of all team members.This includes every aspect of the day to day running including front desk, housekeeping, food and beverage,

Defining and implementing front desk objectives and procedures.Tending to guests' complaints and questions and providing exceptional customer service.Maintaining front desk office supplies and equipment.Managing budgets, records, and contracts.Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.Conducting performance reviews with the front desk staff.Generating reports and feedback for presentation to the general manager.Performing administrative duties such as filing and updating records, among others, as needed.

Oversee the various departments in the business, and can locate areas for improvement. Vineyards Business and Wine Educations. Maintain effective regular communications with relevant personnel at all levels.Identify and delegate responsibilities to staff to ensure objectives are met through excellent serviceCreating a positive guest experience and a positive work experience for employees. Handle guest and staff complaints in a courteous and effective mannerExceed standards in food quality, safety, and cleanliness through management of the restaurant, banquet and event.

Prioritize and delegate daily work responsibilities to front desk staff.Train and guide front desk staffs to provide quality customer services.Manage staffing schedules, shift changes, payrolls, and labor costs.Resolve guest issues and enquiries to ensure guest satisfaction.Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.Develop and implement strategies for bell desk, front office and parking.Ensure that facility is maintained clean, neat, safe and secure.Ensure that employees are properly groomed and dressed.Identify process improvement to achieve financial and service goals.Plan shift schedule and duties based on business forecast.Supervise the billing and cash processes to ensure compliance with company standards.Provide feedback to the team members on their performances and improvements.Assist in preparing yearly operating budgets, capital expenditure and manpower budgets.