Vonda Morrison Email & Phone Number

• Oversees software implementation projects for HomeSolutions, HomeSolutions Mobile Touch, Health EMS RevNet, LifeNet gateway implementations, and LUCAS connectivity implementations.• Partners with companies across varied industries and locations across the US, building and nurturing business relationships.• Ensures high level business analysis to agencies assisting with best practices as related to their agency culture.• Provides mentoring and training on process improvements and implementations within team to provide cross-training.• Coordinates partners and working groups engaged in project work to ensure continuity of information throughout.• Partners with cross-functional teams to ensure product delivery times are met.• Monitors projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary.• Identifies problematic data quality issues and/or ineffective practices.

Duluth, Minnesota, United States

• Provided staff with guidance in handling difficult or complex problems or in resolving escalated complaints • Billed out services rendered to patient insurances.• Handled accounts receivable, accounts payable, and assisted with payroll processing.• Managed monthly P&L creation; assisted with quarterly and annual tax filing and Medicare cost reporting.• Managed and executed staff training related to software and business practices, hardware management, and tech support.• Successfully coordinated all office operations including phone operations, vendor and client relations, and e-mail and mail correspondence.