Vonny Sofian Email & Phone Number

Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

Perth, Western Australia, Australia

• Streamlined and created company procedures within various departments.
• Prepared weekly reports.
• Entered orders and ensured accuracy in quotes.
• Generated invoices, handled payments, and recorded sales orders in Pronto (ERP).
• Maintained strong working relationships with our clients, as well as internal stakeholders.

Bali Province, Indonesia

• Discussed opportunities with partners and provided commercial advice and Quarterly Business Review (QBR) that will help improve business by analysing year-over-year performance.
• Strengthened relationships with partners to enhance their marketability and surpass their goals.
• Evaluated local market characteristics, trends, and drivers. Provided market insights to partners, leading to profitable opportunities.
• Monitored KPIs (Room Nights, Stayed Revenue, etc.) of Top 20 Managed Multi-Property Partners/ MPPs.Achievements:
• Aligned with partner’s needs and successfully grew their revenue by up to 200%.
• Managed and successfully delivered a portfolio of accounts of 800+ properties.

Bali Province, Indonesia

• Proactively visited and contacted important partners to assist with the development of the business. Built productive relationships with partners to ensure that they offer the best availability and rate structure.
• Acquired new properties and delivered training.Achievements:
• Overachieved on all targets (commercial and operations) set.
• Drove communication flow through the office, updates, guidelines, and new products.

Bali Province, Indonesia

• Proactively contacted new/potential accommodation partners to encourage completion of their online registration and offered support through the process.
• Delivered external training on how to use the Booking.com extranet.
• Led internal projects, improving the efficiency of operations.Achievement:
• Successfully achieved KPI on managing accounts while still providing operational support to hotel partners.

Amsterdam Area, Netherlands

• Participated in support processes and product improvement/development.
• Provided potential partners with information about the affiliate program.
• Handled requests from affiliates regarding product implementation and issues

Jakarta, Indonesia

• Supported the Director with day-to-day running.
• Been the first point of contact for clients and vendors.
• Made follow-up calls to maintain customer satisfaction.
• Improved customer relationships and resolved complaints.
• Prepared tender proposals and contracts.Achievement:
• Increased overall efficiency by 30% YoY, by logistics, wastage, customer relations, staff retention, and training.

Semarang, Indonesia

• General office manager responsibilities.
• Managed the relationship between management and employees, driving employee engagement.
• Compiled and evaluated the feedback received from customers and forwarded it to the relevant department.Achievements:
• Drove open communication with staff, catch-ups, and one-on-ones. As a result, employees’ performance improved, leading to an increase in company revenue.
• Implemented a reward system for employees who reached their sales target.

Master’S Degree, Logistics, Materials, And Supply Chain Management

Main curriculum * Marketing/Sales & Supply Chain Management * Manufacturing Planning & Control * Strategic Sourcing * Transportation &.

English Language

I have studied "English Language" from September 2012 - June 2013 at the EF International Language Centers, London and reached C1 Advanced.

Bachelor'S Degree, Accounting