Malik is a VP of International Operations at Timeless Medical Systems Inc. where he oversees, manages, and coordinates a company's international operations, subsidiaries, joint ventures, and distributers. Malik contributes to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals.

- Oversee day-to-day company operations- Built industry-recognized training team- Define and implement operations strategy, structure, and processes.- Manage the quarterly and annual budgeting process and P&L responsibilities.- Interview, hire, train, and mentor the operations management team.

- Established quality and reliability standards by studying product and client requirements with stakeholders and other members of management- Implemented HIPAA certification and accreditation process for all departments and IT systems.- Achieved financial objectives by preparing the quality assurance budget; analyzing variances; initiating corrective actions.- Maintains quality assurance staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.- Completed quality assurance operational requirements by scheduling and assigning employees; following up on work results.- Maintained product quality by enforcing quality assurance policies and procedures and government requirements; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.

- Successfully managed a 7-person team performing support for mobility and call center applications- Directed daily operations, analyzed workflow, established priorities, developed standards and set deadlines- Trained 60+ employees in Software Testing Fundamentals and achieved significant improvements in their productivity- Acted as a point of escalation and decision-maker- Developed comprehensive training plans based on defect and business scenarios- Created incident scenarios and executed them in order to test a product from a user and from support member perspectives- Administered network infrastructure on both Unix Solaris and Windows environments

- Network Administrator/Programmer- Administered LAN, Active Directory- Tested, debugged, and modified .NET applications- Installed and configured Microsoft Speech server, Team Foundation server- Installed, configured and maintained Windows Enterprise servers- Built IVR systems and worked with SALT language and VoiceXML

- Wrote intranet applications and developed flow charts and programming specifications- Developed written materials and training documentation related to programs- Supervised 40+ employees, scheduled work hours, resolved conflicts - Contributed to winning a major contract for the Company- Successfully performed in creating and developing a new department- Represented the Company in meetings with major clients- Participated in management decisions related to human resources

- Upgraded and troubleshoot computers for schools all over the PEI including hardware and software- Set up, configured and networked new computers at various schools