Victoria Quigley Email & Phone Number

Tampa, Florida, United States

Lithia, Florida, United States

• Identifies customer pain points and gives customized product recommendations, contributing to 40% increase in monthly sales revenue. • Recruits quality personnel through the creation and active management of multiple coinciding Indeed job ads, reducing company employee turnover rates.• Minimizes product waste through tracking expiration dates of inventory via Etail Pet software.• Creates eye-catching endcap and sales rack displays to promote preferred brand goods, holiday specials, and clearance items; reducing perishable inventory waste by 43%.

Lakeland, Florida Area

• Assessed accounts payable to ensure prompt and timely payments to vendors.• Reviewed monthly receivables and perform collections as needed to keep over 100 fleet customer accounts current.• Constructed and analyze monthly, quarterly, and annual financial statements and reports for CEO.• Reconciled operating accounts by tracing monthly bank transactions including cash deposits, credit card transactions, and payroll expense for 7 company locations.• Secured PPP loan funding twice in 2020-2021 fiscal year for business overhead costs during COVID-19 pandemic.• Designed and implement a streamlined billing procedure for monthly car wash pass-holders, which resulted in improved customer retention rate and increased annual influx of new pass-holder signup. • Processed weekly payroll with state-issued garnishments and optional benefit deductions including health insurance, vision, dental, and 401(k) deferral with company match.• Prepared and submit wage calculations for monthly, quarterly, annual reports and audits – U.S. BLS MWS survey, PAi census, FFVA W/C audit, AutoOwner’s Garage Policy Audit.• Facilitated employee experience from start to finish including recruitment, onboarding, initial development, retention, and separation.• Created and managed coinciding employment ads for various shop locations to recruit quality personnel and reduce employee turnover rate.• Provided coaching to middle management on various HR and operational issues.• Performed due diligence for America’s Oil Express’s merge and acquisition by Driven Brands through data management, report creation and review, and internal and external project meetings.

Lithia, Florida

• Prepared and sent invoices to new and established clients.• Reviewed and recorded accurate distribution of annual budget including allocation to inventory, bad debt expense, payroll, research and development, and marketing efforts.• Communicated frequently with founder and staff to develop shift schedules.• Demonstrated strong organizational skills in maintaining inventory and client records.• Entrusted with security of clients’ homes, including access to sensitive information including alarm passwords and garage codes.

Ybor City, Tampa, Florida

• Composed numerous executive summaries and business plans for start-up companies.• Managed social media content such as Facebook, Snapchat, Twitter, and Instagram for incubator companies including, Looshes Labs and Credible Edibles.• Conferred with CEO and CFO to coordinate staff conferences, business travel plans, and professional appointments.• Coordinated fundraising events with community service partners that collaborated with CBC .• Acted as the main communications liaison at various networking events including Tampa Bay Start Up Week.

Lithia, Florida

• Coached and trained a staff of 10 regarding restaurant etiquette, customer service, and cashier services.• Implemented the installation, deployment, and maintenance of a modern point-of-sale (POS) system to optimize performance levels.• Handled daily finances including front of house inventory, end of day sales, and credit and cash sales reports.