Vanessa Rigby Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

As a Business Systems Analyst, consulting to the leading Private health insurance Company in Australia, the role involves supporting Medibank’s integrated Claims processing system, with new system enhancements, Industry standard system changes and new product projects.Responsibilities: • Engage with Stakeholders and SME’s to gather and document business requirements and processes• Provide data extracts and analysis to improve Business requirements and processes• Creation of… Show more As a Business Systems Analyst, consulting to the leading Private health insurance Company in Australia, the role involves supporting Medibank’s integrated Claims processing system, with new system enhancements, Industry standard system changes and new product projects.Responsibilities: • Engage with Stakeholders and SME’s to gather and document business requirements and processes• Provide data extracts and analysis to improve Business requirements and processes• Creation of business process maps• Working on documenting various processes, functional requirements, setting up users for UAT, creating training materials and other management specific documentation• Working closely with Technical teams to review technical solution documents and providing feedback• Working closely with Solutions Architects to design high level system solutions and providing time estimates for the design and development of the solution• Creating and Maintaining MS Project time plans and specifications• Stakeholder management, escalation point and lead solution discussions with business and various technical teams• Identifying, tracking, reporting and resolving any issues or problems in a timely manner• Preparing a variety of reports in response to senior management’s request• Develop strategic and tactical products and services to support the business unit’s objectives• Identify and maximize opportunities to use technology in improving work processes Show less

Melbourne, Australia

Managing a small development team, responsible for the maintenance and improvement of the claims processing system implemented at Medibank Private.Responsibilities: • Lead team in the design of system enhancements and the analysis and design for system defects• Assign schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized• Analysing and providing a high level functional and technical solution for system enhancements and… Show more Managing a small development team, responsible for the maintenance and improvement of the claims processing system implemented at Medibank Private.Responsibilities: • Lead team in the design of system enhancements and the analysis and design for system defects• Assign schedules, coordinate staff and allocate resources to ensure efficiency and productivity are maximized• Analysing and providing a high level functional and technical solution for system enhancements and defects• Collaborate with IT management to ensure projects meet strategic initiatives• Working closely with Technical teams to review technical solution documents and providing feedback Show less

Melbourne, Australia

Analyst programmer/Technical Analyst on various projects to complete the design, development and implementation of the current claims processing application, at Medibank Private.Responsibilities: • Analyzed existing systems and data to support solution design• Generated technical specification documents• Developed Sybase code for Business objects• Experience in designing ETL processes and developing source to target mappings• Managed local development work to ensure… Show more Analyst programmer/Technical Analyst on various projects to complete the design, development and implementation of the current claims processing application, at Medibank Private.Responsibilities: • Analyzed existing systems and data to support solution design• Generated technical specification documents• Developed Sybase code for Business objects• Experience in designing ETL processes and developing source to target mappings• Managed local development work to ensure delivery to time and quality targets• Managed pipeline of development work with business customers• Documented, maintained, and provided 3rd-line support for solutions developed• Preparation of fit gap documentation• Managed ER Modeling concepts, table design, and development and testing of complex queries, views, and stored procedures• Adhered to defined procedures and documentation standards• Provided high levels of technical support for internal staff and contractors Show less

Cape Town Area, South Africa

PBT IT is an organisation of consultants based in Cape Town. It provides innovative IT technological solutions within the Health Insurance Industry. As a junior programmer, the role involved enhancing and maintaining the IT solutions as well as supplying client support. Responsibilities: • Created, tested, performance tuned and implemented stored procedures and queries using T-SQL in a Sybase database• Designed and developed reports in T-SQL as per client requirements•… Show more PBT IT is an organisation of consultants based in Cape Town. It provides innovative IT technological solutions within the Health Insurance Industry. As a junior programmer, the role involved enhancing and maintaining the IT solutions as well as supplying client support. Responsibilities: • Created, tested, performance tuned and implemented stored procedures and queries using T-SQL in a Sybase database• Designed and developed reports in T-SQL as per client requirements• Created views from data on one server to another• Created new users and roles and set up permissions• Created triggers on database objects to perform automatic updates and insertions• Designed and developed custom screens as per client requirements, using Powerbuilder• Network setup• Client telephonic support Show less

Computer Science Diploma

Education record