Vanessa Batista Email & Phone Number

New York, NY, US

New York, NY, US

Medidata Solutions is the world's leading provider of cloud software for clinical trials. Helping biotech and pharmaceutical companies bring drugs and/or devices to market faster and ensure their trials are run the correct and most efficient way.

New York, NY, US

Framingham, MA, US

• Implement gross sales of $4.0MM book of business with a 98.8% sales retention.
• Manage book of business of 350+ mid market customers and their customized e-commerce procurement solution website.
• Increase 8% YOY growth in beyond office supply sales and consistent 15% YOY volume growth.
• Partner with procurement managers and decision makers of mid-market organizations utilizing consultative marketing techniques to promote program services for vendor consolidation.
• Utilize customer relations management (CRM) Salesforce system to maintain sales, manage client relationship, and analytics on spending trends to pursue sale opportunities.
• Create and deliver customer facing reports and marketing media, illustrating savings opportunities for RFPs resulting in additional business.

• Generated approximately $250K in annual ink sales by managing client relationships and analytics on spending trends through CRM database.
• Primary business contact, AR conflict resolution and compliance on ink deliverables and revenue for regional sales for Northeast, Southeast, and Central United States and Eastern Canada
• Liaison for international sales in Central and South America.
• Led development of promotional brochures and flyers for brand messaging in Spanish for all of US and Latin America.
• Managed sales, client relationship, and analytics on spending trends through CRM database.
• Project managed with Logistics Planner on customer fulfillment needs to maintain quarterly sales.

New Rochelle, NY, US

• Supervised a team of 12 enrollment specialists whie ensuring company and individual goals and objectives were achieved.
• Developed and implemented a new comprehensive employee manual, enhancing streamlined operational policies and productivity.
• Responsible for recruiting, hiring and training enrollment specialists on various aspects of account maintenance, persuasive selling and superior customer service skills.
• Reviewed daily and weekly staff productivity/efficiency, including inbound and outbound call reports (i.e. calls handled and length of calls) resulting in increased monthly enrollments by 25%.
• Liaison to insurance carrier and new account while handling claims, billings, and contract matters.

• Managed high-volume franchised accounts, reviewed their policies, identified deficiencies and implemented enrollment action plans. (i.e. McDonald's, Ruby Tuesdays)
• Conducted telephone benefit enrollments for new hires and facilitated in court ordered applications.
• Led translations of all benefits materials including brochures and newsletters into Spanish.

New York, NY, US

* Promoted 2000 Voter Registration Campaign throughout the tri-state area. * Formed strong liaison with local communities via special events. * Responsibilities included writing proposals and executing presentations. * Administrative duties included proofreading, copying, faxing and light typing.

Bachelor Of Science (B.S.), Communications & Minor In Spanish

Honors/Regents High School/Secondary Diploma Program