Girish Sarma Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

A Product Manager working towards building the next generation of intelligent experiences and infrastructure for our Microsoft 365 customers. Knowledge mining platform behind intelligent products like M365 Copilot. Leading a team of Product Managers building scalable platforms to detect, classify and mine important knowledge from Enterprise workers to bring information to their finger-tips to improve their workplace productivity.

Redmond, Wa

Trusted leader in Microsoft to help teams make a data driven decision, via online A/B experimentation methods. I have championed in educating and evangelizing the value of A/B experimentation across many teams. Partners with marketing, merchandising and engineering teams to ensure right capabilities are in place to design, build, and analyze online a/b experiments and its results. Worked with the various divisions in Microsoft, such as Gaming (Xbox), Microsoft 365 product suites to enable the product developers to innovate quickly using experimentation.Managed a team of PMs who owned Comms platform that allowed various Microsoft 365 engineering/feature owners to communicate to our customers about general updates/message, incidents/outages in less than 1 minute. My team also owned a highly scalable dynamic reconfiguration infrastructure, that allowed a lot of products across the company (Teams Clients and Services, Office apps, Exchange services, SharePoint clients, Azure internal services etc.) to dynamically reconfigure without having to redeploy their code. Built a product team of diverse individuals to deliver highly impactful services that empowered our internal Microsoft engineers to be highly productive, and achieve greater things for our customers.

Redmond, Wa

A/B Experimentation Program Lead: Managed the experimentation program for the Online Store user experiences, executing at ~15 experiments a month. Managed the v-team of 4 data scientists and ~5 software engineers to validate numerous UX/Design hypotheses using scientific A/B testing methods, in the web online store and the Xbox Console's game store. Data Engineering PM Lead: Managed and led a team of 4 other Program Managers My team drove an end to end data collection & processing service for real time and data analytics scenarios for Microsoft's $1BN+ next gen businesses such as Microsoft Online Store, Xbox Game Store, PC App Store, Microsoft.com, and content experiences such as Microsoft.com, MSN.com etc.

Seattle, Washington, United States

Managed a third party vendor team for Bulk Order Fulfillment that comprises of 4 Analysts and 3 Agents that helps support more than 10,000 wireless service orders a month. Generated an annual revenue of more than $7.5MScoped and defined project modules that will reduce operational cost, improve efficiency by increasing automation rate of bulk order processing through the AT&T Backend provisioning systems. Reduced annual operational cost by approximately $4.2MProvided strategic input and presented business cases to senior leadership to gain internal competitive advantage and improve overall AT&T online experience. Managed a Business Analyst who worked on authoring Business & functional requirements for enhancements in the Premier ecommerce Portal for B2B wireless customers. Managed and led a team of analysts, designers and developers to launch and maintain the Apple products (iPhone and iPad) for 3 consecutive years (2009-‘12) in Premier Online Store. Provided project status reports to leadership team, managed project tasks with emphasis on SDLC and reported day-today issues

Authored Business and Functional requirements for various projects to enhance the Premier ecommerce portal user experience for AT&T B2B customers. Worked on Premier Marketing initiatives to create new Gross Adds and reduce customer churn. Some of the projects include 3-tier pricing for Apple iPhone devices (Annual Revenue growth $3M), Pre-order Framework (Annual revenue growth of $2.7M), Corporate Co-Pay for Equipment (Annual revenue growth of $1.2M and cost reduction of $800K).Used Business Objects XI reporting toolset to assist the Marketing and Product management groups in creating ad-hoc reports for strategic analysis. Regularly monitored various sales/revenue metrics to measure and analyze sales channel competitiveness within AT&T. Worked as the lead analyst for DirectXML, a procurement integration solution for wireless services for large organizations. DirectXML allows companies to integrate with AT&T back end systems for Wireless purchases using XML as the communication language. Integrated with large enterprises and government organizations. Assisted the AT&T Account teams in signing a $12M contract with the State of Florida by offering the DirectXML integration solution

Rochester, New York, United States

Designed and maintained Web Portal using Oracle Portal for about 150 countries within the Xerox Developing Markets Operations (DMO) organization. Worked with cross-functional groups to manage and maintain this marketing Web Portal. Worked as a technology liaison between the internet marketing teams and the software development teams. Conducted training session for Marketing/Product managers on how to use and maintain regional/country web portal. Reviewed Business Requirements Document, authored Functional Specification documents.

Rochester, New York, United States

Worked on various projects like Monroe County websites, Marketing Company portals using custom content management framework programmed in ASP. Worked on multiple projects simultaneously. Followed Extreme Programming software development cycle. Gained excellenet knowledge in Content Management Tool development, ASP, ASP.NET, Javascript, VBScript, MS SQL Server 2000.

Master Of Science, Computer Science

Bachelor Of Technology, Computer Science